Eric has become more than a service rep he’s a friend.
11/23/2019
Debra T. VERIFIED CUSTOMER
Joshua Edwards goes above n beyond for his customers he is the best
11/23/2019
ANDREW L. VERIFIED CUSTOMER
Vincent was very helpful and was able to squeeze my car in today and did everything possible in order to get it back to me today for the weekend. Very great employee.
11/23/2019
Hilma M. VERIFIED CUSTOMER
He was awesome
11/23/2019
Deborah W. VERIFIED CUSTOMER
When I first walked in Richard greeted me and asked how he could help me. He listened carefully so he understood what was going on with my car. He told me what was going to be done, how much it would cost, and about how long it would take. Since I was waiting, Richard made sure I got a coffee and knew where the complimentary water was, where the restrooms were and the quietest place I could go to study. As soon as my car was finished he let me know and checked me out. While I know these are all things that Richard is expected to do in his job, he is very professional and enjoyable to talk with. He makes doing business with West Hills Kia a pleasure.
11/23/2019
Larry S. VERIFIED CUSTOMER
Brenda was very helpful and sweet. Thank you
11/23/2019
Keith L. VERIFIED CUSTOMER
Terrible. Will never come back again.
11/23/2019
Martin G. VERIFIED CUSTOMER
Excelente servicio y atención con las personas
11/23/2019
Julie E. VERIFIED CUSTOMER
I was so disappointed with your service today. I called to get a Kia uber to pick me up and was transferred over and over. I called 4 times and the phone I was transferred to was not answeredered. I finally got thru after the 5th call yo be told that they could not reserve the ride for 4:30 that i would have to call back and schedule a ride. Your customer service is bad. I have always gone to service my car to Kia and gave never experienced such bad service. I hope you will remedy this so no other client will go thru what I did. Customer service it truly bad.
11/23/2019
Makala B. VERIFIED CUSTOMER
I will only work with Andy. He treats me with respect. He is not pushy, just does his job and helps me. Honest and follows through. Thank you Andy
11/23/2019
Debra C. VERIFIED CUSTOMER
The technicians had to remove my fuse box cover and some other compartment in the car. I got the car back without either one being reinstalled and the fuse cover lost. This was after my car was in for 3 weeks to resolve 3 issues, one of which i had to bring the car in 3 different times for anyone to recognize the noise.
11/23/2019
Angela K. VERIFIED CUSTOMER
Eric and the entire staff was excellent. Thank you so much for your wonderful service.
11/23/2019
Lewis F. VERIFIED CUSTOMER
Great job and staff. Thanks
11/23/2019
Theresa M. VERIFIED CUSTOMER
Anthony is the best
11/22/2019
Eduardo H. VERIFIED CUSTOMER
This is not the correct contact number. Irene Hernandez at ****-****-xxxx is the
Correct contact. We have tried several times to correct this issue. Other than that
Satisfied with KIA service.
11/22/2019
Malek K. VERIFIED CUSTOMER
I loved there work and there service thanks for there team too
11/22/2019
HANNAH M. VERIFIED CUSTOMER
Services are overpriced in my opinion. You send out coupons once in a while but they're never around the time I need them so they end up expiring before I can use them.