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Real Reviews from VERIFIED CUSTOMERS
Edward W. VERIFIED CUSTOMER
I'm happy my part was installed and done on time. I due wanna point out I really think my steering wheel peeling needs to be taken care of. I've purchased three brand new cars(Kiss) at your dealership I believe I should be taken care of. Thank you
6/19/2020
Steven K. VERIFIED CUSTOMER
Eric did a fine job greated me right away explained exactly what they were doing to my car asked me if I had any issues with the car and how the wiper blades were doing the service was very fast and thorough and he escorted me to my car. Very pleased
6/19/2020
Christine C. VERIFIED CUSTOMER
Truc was very professional & friendly & knowledgeable. Chris Cain
6/19/2020
Jake N. VERIFIED CUSTOMER
Andy helped me. Great customer service
6/19/2020
JAMES R. VERIFIED CUSTOMER
For the excellent work you guys always do and always helping me and getting me in and out as fast as possible thank you STACIE
6/19/2020
Stephen G. VERIFIED CUSTOMER
She was excellent to work with and explained the whole process.
6/19/2020
Michelle Z. VERIFIED CUSTOMER
The service was fast, and it was a pleasure to have Stacey as my service advisor.
6/19/2020
James B. VERIFIED CUSTOMER
Truc provided excellent service management when we were in for a tire losing air and an oil change. Truc oversaw the tire repair closely and when it was determined that a new tire was required, handled contacting the insurance carrier for a plan we purchased through the dealer, as smoothly and hassle free for us as one could ever expect. Please submit our vote for Truc as Employee of the Month. Thanks Truc for a job well done.
6/19/2020
Virginia C. VERIFIED CUSTOMER
Stacey was very kind. When I called to make an appointment, she explained to me, in detail, the service my car will need. She was very respectful and she took the time to answer all my questions. Thank you Stacey.
6/19/2020
Thomas E. VERIFIED CUSTOMER
Very friendly and welcoming!
6/19/2020
Robert D. VERIFIED CUSTOMER
Well done.
6/19/2020
Leslie N. VERIFIED CUSTOMER
Very helpful and informative! I will definitely be back!
6/19/2020
Donna M. VERIFIED CUSTOMER
Stacy was awesome! Very friendly and knowledgeable. Thanks Stacy!????
6/19/2020
Khoi B. VERIFIED CUSTOMER
Alan was helpful and offered snacks upon my checkin for my car service. While i waited for my car, I was able to relax and even test drive a car to kill time. Alan called me to inform me that the service was complete.
6/18/2020
Joshua D. VERIFIED CUSTOMER
Sorry that the gyms are closed. Your arms are looking a little small there Howard.
6/18/2020
Dibyendu B. VERIFIED CUSTOMER
The system around the service request almost collapsed. I had to make two trips for an oil change which is supposed to be free to me for the first year of purchase. My salesman (Ryann Hollo)made a service appointment at 11am on last Tuesday. When I arrived the Service Manager wasn’t aware of either any appointment or that the service should be free. Ryan Hollo wasn’t there and another salesman was escorting me around. I told this guy that I am leaving and asked him to ask Ryan to call me as soon as he comes which I was told will be 12:00 noon. When I didn’t hear from Ryan upto 2:30, I called him and found that nobody told him anything and he was surprised to know that I was physically there. Nevertheless Ryan set up up another appointment at 1:00pm for today. So arrived at KIA today on time and spent 15/20 minutes with Ryan going over some of the electronic controls. Ryan then took the car to the service shop and asked me to wait in the customer waiting area. At 2:00pm I walked to the Service Manager’s cubicle and on my way noticed that my car was being taken to the shop(it is 2-0-clock now). The Service Manager told me that I am not on his schedule and that he still doesn’t have approval for the free service. At this point I found my way to the Sales Manager who tried make it up to me for my troubles by offering a free tank of gas. It was about 4-o-clock by the time I can home. From 1:00pm to 4:00pm for a lousy Oil change. One free tank of gas as justice! WOW!
6/18/2020
Lincoln G. VERIFIED CUSTOMER
All ways fast and done right great job guys
6/18/2020
Sharon C. VERIFIED CUSTOMER
Great service prompt and thanks for the car wash
6/18/2020
Barbara F. VERIFIED CUSTOMER
Alan was the best he treated me with respect and like i 14kt gold. He is the best.
6/18/2020
Nicole R. VERIFIED CUSTOMER
Paperwork recommends cabin air filter for 80$ plus tax, BUT I had just changed the air filter one week prior...but they still tried to sell it to me lol
6/18/2020