Thanh was very kind with my husband and I, even we can speak English very well!! Thank you !!!
7/27/2025
Benjamin R. VERIFIED CUSTOMER
As always Ram Diego has been my go to person since I’ve been taking my car for service and he doesn’t disappoint I feel comfortable completely satisfied with his experience and his attitude when I ask him questions about my car if it seriously needs the service recommend Ram and the other members of Honda make me feel comfortable welcoming so I will continue taking my car for service at Honda West Covina because they take care of my vehicle and me which means a lot to me
7/27/2025
Edward F. VERIFIED CUSTOMER
They forgot to service my car until I ask them for a status that's when they found out that it was just park outside the service department. Waited more than 3 hours.
7/27/2025
Amando F. VERIFIED CUSTOMER
Great customer service and helpful with explaining what was needed.
7/27/2025
Cathy M. VERIFIED CUSTOMER
Then when told it would be two hours & the woman knew I was shocked by this (guy told me mine shorter due to few miles & my first visit was far shorter) I was not even offered a shuttle-didn’t know that existed till I overheard much later other customer be offered it. When I went to ask at 1 hr 45 different woman was very curt when I explained what I’d been told.
Basically did not care.
First experience five or six month ago totally great. This one not so much
7/27/2025
Benito G. VERIFIED CUSTOMER
I give 2 thumbs up for the fast service of my car. and excellent job for Manuel Montoya thanks for your assistance with my car????????????
7/27/2025
Armando C. VERIFIED CUSTOMER
Miguel as usual was very helpful.
Kudos to him and your customer service level.
7/27/2025
Frances C. VERIFIED CUSTOMER
Thank you so much
7/27/2025
Gerardo B. VERIFIED CUSTOMER
Very good Services
7/27/2025
Hieu V. VERIFIED CUSTOMER
Good customer service.
7/27/2025
Cynthia M. VERIFIED CUSTOMER
Appreciate Trevor’s support and great customer service
7/27/2025
Jennifer B. VERIFIED CUSTOMER
Honestly really good experience he was very transparent with the time it would be ready and very helpful
7/27/2025
Marc R. VERIFIED CUSTOMER
luiz advise me early in the week that i could stop by any time friday. i texted him on this text message # he sent me. i asked if the part was at the shop to be installed. i texted 2-3x. no response so i advised that i can come in next week. after all, i waited 7 or 8 weeks already for a part luiz may have forgotten to request —as it wasnt in the system when another service advisor looked for it. i do not want to come in to learn the part is not in the shop, obviously. thank you, Marc R
7/27/2025
Catherine E. VERIFIED CUSTOMER
Trinity as always, exceptional
7/27/2025
Lerma O. VERIFIED CUSTOMER
Customer service is good. Robert was very helpful.
7/27/2025
Brizza B. VERIFIED CUSTOMER
Muy amable y me explicó todo bien!
7/27/2025
Cary C. VERIFIED CUSTOMER
The team did pretty good. Get me out of there.
7/27/2025
Sue R. VERIFIED CUSTOMER
He was friendly, helpful, knowledgeable. He was so kind. I can’t say enough good things about him.