Rafael was very helpful and informative! Went out of his way to ensure everything was taken care of!
7/29/2025
Anthony M. VERIFIED CUSTOMER
I’ve been a loyal customer since purchasing my 2022 Navigator at your dealership in September of 2022. I have been using your same service advisor Francisco Bretado for all my service needs since the car was new.
Unfortunately when I brought my vehicle in on July the 7th is when my problems all started with him.
Can you please have a manager from your company call me so I can share it with him?
It would take quite a bit of time to type it out and I would prefer to talk with someone
Thanks
Tony Martinez
****-****-xxxx
7/29/2025
Carolyn N. VERIFIED CUSTOMER
Great job as always
7/29/2025
Jill G. VERIFIED CUSTOMER
Edwin Rivas was very professional and he provided excellent customer service.
7/29/2025
Yvonne D. VERIFIED CUSTOMER
Thank you
7/29/2025
Mangesh G. VERIFIED CUSTOMER
Mike and his manager Edwardo were super helpful and guided me well through the process for my tire replacement. Thanks!
7/29/2025
Norm Reevs. VERIFIED CUSTOMER
Wonderful job and like all way very professional. Thanks Mike.
7/29/2025
Dale W. VERIFIED CUSTOMER
You should have known it was a worn out gas cap gasket but you made us wait 3 hours and charged us $250.00.
Rediculous!
7/29/2025
Michelle M. VERIFIED CUSTOMER
All of my car concerns were checked and satisfied! My appt was at 8am. I arrived 45 min early hoping to be out by 10am. My car was finished near 11am. I missed my 10am activity!
7/29/2025
Michael A. VERIFIED CUSTOMER
Rafael is the man. I completely enjoyed my experience due to his amazing service.
7/29/2025
Jenna S. VERIFIED CUSTOMER
also his colleague Michael was so cool too, thank you gentlemen for your excellent service. i will be asking for yall when i come back!
7/29/2025
Margaret L. VERIFIED CUSTOMER
Karina Villatoro provided me with fabulous service today. I’m 100% satisfied.
Margaret Ellen Lawson
7/29/2025
Sylvia R. VERIFIED CUSTOMER
I have nothing but good words for Ruben M.
7/29/2025
Oscar R. VERIFIED CUSTOMER
Always on top of his work. Thanks Trevor
7/29/2025
George G. VERIFIED CUSTOMER
Thanh is an excellent service supervisor . In all my years of dealing with service departments, Thanh has been the sole bright spot. He cares about his customers and wants to make sure that they fully satisfied with the results. Thanks Thanh, you are the best. George.
7/29/2025
Jackie B. VERIFIED CUSTOMER
Jessica was very nice and helpful
7/29/2025
Hamid M. VERIFIED CUSTOMER
He did an absolutely fantastic job. He definitely has a return customer.