Eduardo is a sarcastic **** and I don't want any more dealings for him ever.
7/29/2025
Raymond C. VERIFIED CUSTOMER
Andrew Sharma was very helpful and professional. I'm very impressed with this location. Montclair is closer to me but I'll return here for the amazing custom
er service
7/29/2025
Esther G. VERIFIED CUSTOMER
Muy buen trabajo
7/29/2025
Janet K. VERIFIED CUSTOMER
very happy
7/29/2025
Kenneth N. VERIFIED CUSTOMER
Great job, Robert!
7/29/2025
Susan G. VERIFIED CUSTOMER
Honest service
7/29/2025
Monica C. VERIFIED CUSTOMER
Honda needs to do better when it comes to service. I understand the recommendations however it would be great for customers if you consider doing bundle packages for services needed. Your service man went over fees with me and when I inquired about promotions or coupons, he said they were on your website. I as a customer would appreciate having promotions mailed to me. He further went on to state that Honda does complementary oil changes for the first two years and I stated that, so does everyone else. We also have a Toyota in our family, and are constantly receiving coupons and promotions for services even after our two years of complementary oil changes.
7/28/2025
Andy P. VERIFIED CUSTOMER
Ruben marquez the best
7/28/2025
Dewei G. VERIFIED CUSTOMER
Good
7/28/2025
Jorge S. VERIFIED CUSTOMER
Service was great! They actually got me in by my appointment time despite being really busy. Karina covered all that was worked on. This is important because the last dealership I went to did not. Thanks!
7/28/2025
Daniel W. VERIFIED CUSTOMER
Fernando Napoles new to Norm Reeves Hyundai was great! Top quality service advisor. He gives an excellent reputation for Norm Reeves Hyundai. I'll be back...
7/28/2025
Anne D. VERIFIED CUSTOMER
Simona was very professional yet friendly. Very knowledgeable and she made it easy to understand what she was explaining as well as making certain that I did not have any questions. A very positive experience.
7/28/2025
Kimberly C. VERIFIED CUSTOMER
When dropping off my vehicle, I told the service provider that the timing belt had already been replaced. He stated that the mechanics would do a full inspection and give me a full report. The full report said I needed $2,200 worth of repairs, including a timing belt, spark plugs, cabin and air filter, etc. All of this had been done six months prior. I realize you do not have access to service records on my vehicle, but when you say a full inspection will be completed, I expect you to be able to see that spark plugs and air filters are relatively new. It seems to me that no real “inspection” was actually completed.
7/28/2025
Florencia V. VERIFIED CUSTOMER
The car did not start after getting home. Upon inspection, I found that the cables to the battery were not secured properly.
7/28/2025
Ann F. VERIFIED CUSTOMER
Told at 1pm that rear brakes would be covered by service contract. Then at 4:30 pm told that they couldn't be done because they were not down to replacement criteria. I was waiting at your location. It shouldn't have taken 3.5 hours to tell me this.
7/28/2025
Roselin N. VERIFIED CUSTOMER
Service done on time
Thanks
7/28/2025
Patrick M. VERIFIED CUSTOMER
I appreciated the great customer service.
7/28/2025
Marianela S. VERIFIED CUSTOMER
“Thank you for the outstanding service! I truly appreciate the professionalism, attention to detail, and care you put into everything. It made a big difference—highly