Robert Gonzalez kept me informed when and as soon as my CR-V was ready for pick up, notified me and explained maintenance items that should and needed to be completed, my CR-V was ready at the time he said it should be ready by.
8/6/2025
Adam U. VERIFIED CUSTOMER
Mr. Napoles was extremely professional during my visit to the dealership for a car service! He was very informative and helpful in getting my car serviced. The process was fast and very simple for which I am always grateful! Fernando was all around fantastic!
8/6/2025
David W. VERIFIED CUSTOMER
John is amazing. Offering options and providing wonderful solutions. Shout as well to Enrique that covered while John took a well deserved lunch.
Will recommend to all!
8/6/2025
David D. VERIFIED CUSTOMER
Everything was perfect
8/6/2025
Thi Tu. VERIFIED CUSTOMER
John is so good. I like the service
8/6/2025
Barbara D. VERIFIED CUSTOMER
John was very attentive and helpful. He kept me informed and even helped find a coupon for me.
8/6/2025
Gregory K. VERIFIED CUSTOMER
Manny was great ,
Will return for future service because of the way he presented himself
8/6/2025
Jay H. VERIFIED CUSTOMER
Thank you
8/6/2025
Nancy A. VERIFIED CUSTOMER
Nichole is a very courteous and respectful employee.
8/6/2025
Keola M. VERIFIED CUSTOMER
No problem! I will gladly complete the survey!
8/6/2025
George D. VERIFIED CUSTOMER
Good service.
8/6/2025
Regina B. VERIFIED CUSTOMER
We've been bringing our cars here for years, and its always a great experience thanks to Trinity, our advisor. She is incredibly professional, knowledgeable and always goes above and beyond. Even when she is very busy, she makes us feel like we are her only client-never rushed, always attentive. It's rare to find someone who balances efficiency with genuine care, and we truly appreciate her for it. Highly recommend Trinity!
8/6/2025
Elizabeth Y. VERIFIED CUSTOMER
Really enjoy the Concierge service. Francisco did a great job keeping me informed and took care of a problem that my car was having.
8/6/2025
Thomas A. VERIFIED CUSTOMER
Excellent help and quick, in a tough atmosphere
8/6/2025
Sonya C. VERIFIED CUSTOMER
The service was longer this time , Denise was very helpful,
8/6/2025
Chenxia L. VERIFIED CUSTOMER
Waited too long, made appointment meaningless
8/6/2025
Sheila C. VERIFIED CUSTOMER
I have always found your personnel to be efficient and personable. Trinity was efficient and pleasant to deal with. They take good care of me and most importantly my car!
8/6/2025
Mahimaben G. VERIFIED CUSTOMER
So I was there initially for my 10k service on 07/22/25 check in at 4:35pm around they found out I had puncture on my rear right tire which they offer to fix and I agreed @7:30 they said they fix the puncture and did 10k service but tech broke my sensor for tire pressure and fix it but he can’t program it so I have to come back. When I left I noticed the tire that had puncture was still in the rear right side that means tire rotation wasn’t done. When I came back on 08/04/25 @4:15 pm I told Josh that make sure they do the tire rotation because they didn’t do it last time he said he will make sure @ 5:30 I was handed my car and I noticed that tire is still in rear I told Josh and they fix it. So not sure why you guys keep lying to your customers we trust you guys with cars thinking you will do your jobs right guess what I have also been disappointed at this location no matter what. I do regret giving you business. Hours of wait for small thing which wasn’t even my fault your tech broke my sensor I had to come back still wait for hours. Going forward I’m not coming at this location. Lying to your customers is not good.