No complaints besides having to pay roughly $150 extra for cabin and engine air filters after declining those options when signing the online form for only repairing the rodent damage.
8/20/2025
Omar S. VERIFIED CUSTOMER
Very helpful ????
8/20/2025
Ody P. VERIFIED CUSTOMER
Jesus does great work!
8/20/2025
Nicholas A. VERIFIED CUSTOMER
Reach out for more commentary
8/20/2025
Christian F. VERIFIED CUSTOMER
Your customer service has gone down, i have bought two cars from you guys and little by little your customer service has been very disappointing
8/20/2025
Raquel A. VERIFIED CUSTOMER
Javier Peña was unprofessional and disrespectful and very arrogant. I’ll never use him again and I’ll tell my friends not to use them again or ever.
8/20/2025
Amalia R. VERIFIED CUSTOMER
Thank you Joseph Vargas ????
8/20/2025
Mark H. VERIFIED CUSTOMER
I appreciated that you didn’t try to sell me more services right then. You gave me a list of items that I should give attention to and left it to me to go forward with.
One down point was that I was told a time to expect the completion and it took an extra hour.
8/20/2025
Chris C. VERIFIED CUSTOMER
Viviana was super kind and helpful in making big decisions about the car. The engine is running well and the light is no longer on. So that was good. But I also had them look at the sunroof and was charged the full amount for looking at it saying they cleaned out leaves and whatnot. However, when I looked up in the sunroof there was still leaves up there. So $190 for kind of cleaning leaves? In addition, the inside of my car was covered in a lot of debris from looking at the sunroof roof. The driver arm rest had been worn a little thin over years of driving, but it appears that when looking at the sun roof they finally tore through the leather as well. So while they did good mechanical work, the overall care of the car was not great. While the service desk was friendly and efficient, if I add the interior damage with the high cost I will try and avoid coming back to the dealership.
8/20/2025
Sonia H. VERIFIED CUSTOMER
Ramiro Montes always offers the best customer service experience. Ramiro is always friendly and helpful when explaining the process of vehicle.
8/20/2025
Yan Y. VERIFIED CUSTOMER
Nicole was very helpful and friendly. She’s very knowledgeable and guided me through my service needs.
8/20/2025
Eileen M. VERIFIED CUSTOMER
I take my car to Jon’s deal since I brought the car. John Le has always help me. John is outstanding person and is excellent at his job.
8/20/2025
Milton T. VERIFIED CUSTOMER
No comments, although check in agent was very professional and did a great job.
8/20/2025
Ben B. VERIFIED CUSTOMER
The problem was not properly diagnosed nor fixed at a cost of $7700.
8/20/2025
David S. VERIFIED CUSTOMER
Good service. Much appreciated.
8/20/2025
Pierre G. VERIFIED CUSTOMER
My civic 2020 was on the lift from 2 pm till 3:30 pm for a simple oil change oil and oil filter only I was watching. too slow
8/20/2025
****N. VERIFIED CUSTOMER
Ramblin Diego is a top notch service advisor that took good care of me. He deserves a raise.
8/20/2025
Renee M. VERIFIED CUSTOMER
The service was great. Nicole was very helpful and polite.
8/20/2025
Christina Y. VERIFIED CUSTOMER
Benito Torres is friendly, efficient and polite, I completely satisfied with the service performed by him