It was my first time getting my Civic serviced at Norm Reeves. The operations were extremely efficient in my service was completed quickly. My service advisor (Trinity) was clear and concise. Good job by all.
8/28/2025
Reynaldo T. VERIFIED CUSTOMER
Candice was very helpful & was very accommodating & acknowledged all questions we had regarding our vehicle in person & via text.
Thank you all for your help.
8/28/2025
Robert M. VERIFIED CUSTOMER
My experience with Norm Reeves Honda - Vista was excellent. Ramez is personable, set expectations that were met. He is perceptive and I look forward to working with him on my next visit to the dealership for service. Sincerely, Robert M
8/28/2025
Maria G. VERIFIED CUSTOMER
Thank You
8/28/2025
Wendell S. VERIFIED CUSTOMER
Just not happy with your service
8/28/2025
Maria E. VERIFIED CUSTOMER
Fast and efficient
8/28/2025
Kathleen /. VERIFIED CUSTOMER
Very satisfied John was professional and courteous
8/28/2025
Kimberly J. VERIFIED CUSTOMER
Clayton is so nice. He made sure my car was taken care of and I was there for maybe an hour. Thank you Clayton
8/28/2025
Sandra A. VERIFIED CUSTOMER
Javier Castro was very helpful with all my needs. Answered all my questions and had all the answers. He's Great. Give him a raise. Great asset to your company!!
8/28/2025
Lucas B. VERIFIED CUSTOMER
We always receive wonderful customer service. Thank you!@
8/28/2025
Arthur E. VERIFIED CUSTOMER
Overall service was very good. Javier was professional in his approach and answered all my questions.
8/28/2025
Keith R. VERIFIED CUSTOMER
A nice experience with the car care I received
8/28/2025
Nasir A. VERIFIED CUSTOMER
Ivette was very professional and went through in detail what was completed and what additional services needed to be done for my car. She gave extraordinary customer service!
8/28/2025
Paul M. VERIFIED CUSTOMER
You was awesome! Thank you for all your help.
8/28/2025
Casi W. VERIFIED CUSTOMER
Excellent service
8/28/2025
Benjamin B. VERIFIED CUSTOMER
Robert provided good service. That said, I waited for 45 minutes before he could even come out to get my service started. This was out of Robert's hands, but an issue that Norm Reeves needs to account for.
This is my second time experiencing excessive waiting for service to begin.
Additionally, I would like a second key for my car, but the cost is absurdly high. Would like some clarity on how it can cost nearly $700 for a key
8/28/2025
Katherine C. VERIFIED CUSTOMER
I appreciate immensely my experience today - in addition to Ivette, the support of your service director and especially your master mechanic Philippe, who displayed his expertise and integrity!
Please forward my appreciation to them.
8/28/2025
Eduardo M. VERIFIED CUSTOMER
Good service very helpful
8/28/2025
Mohammad R. VERIFIED CUSTOMER
Andrew was professional and provided excellent service and support