Very thorough and professional job. Satisfied customer
10/25/2020
Eric E. VERIFIED CUSTOMER
Thank you guys! For all the hard work and helping me out. The truck felt great on the way home.
10/25/2020
Chi L. VERIFIED CUSTOMER
Very professional and courtesy!
10/25/2020
Ruby S. VERIFIED CUSTOMER
I was expecting being part of a daily routine but Rafael really surprised me! I had an easy & pleasant experience and I do credit him 100% for it. He explained everything without me feeling like I was getting ripped off for unnecessary additional service. He also had helpful suggestions on how to get my service paid or what can wait a little longer if I couldn’t afford it all now. No pressure, appreciated! It will no longer be a “drag” to have to go to the dealer for service... I was pleasantly surprised & satisfied.
10/25/2020
Ruth M. VERIFIED CUSTOMER
Valentin is an exceptional member of your team. I can not count the number of times his assistance has helped me.
Thank you for your time and assistance.
-Ruth
10/25/2020
Lindsay J. VERIFIED CUSTOMER
Thank you so much for truly providing us an excellent customer service on a busy Saturday. Could not ask for more! 10000% satisfied customer here.
10/25/2020
Shane A. VERIFIED CUSTOMER
Daniel was very helpful and communicated with me the entire step of the way.
10/25/2020
Estevam L. VERIFIED CUSTOMER
Big mess in the end.
A message was left to a supposed service manager.
Very disappointed
10/25/2020
Gregory N. VERIFIED CUSTOMER
Dominick is always professional, friendly, and is always on top of everything.
10/25/2020
Amy L. VERIFIED CUSTOMER
Always exceptional customer service!
10/24/2020
David S. VERIFIED CUSTOMER
Always a pleasure
10/24/2020
Connie C. VERIFIED CUSTOMER
I was treated very well
10/24/2020
Christian T. VERIFIED CUSTOMER
Fast in and out and great communication!!Thank you!
10/24/2020
Juan S. VERIFIED CUSTOMER
Thanks For you profesional ceviche excelente work
10/24/2020
Alex L. VERIFIED CUSTOMER
Your management team sent this advisor to lie to me about my good will claim. I will never do business with this dealership ever again.
10/24/2020
Gordon H. VERIFIED CUSTOMER
I’ve been to many dealerships in my lifetime and owned several cars from every Auto manufacturer. This, by far, has been one of the easiest and most friendliest places to take a vehicle I’ve ever experienced. The Honda representative went into detail about my inspection and the service that my vehicle would be receiving. She did an excellent job and she should be commended. Thank you Norm Reeves. I will definitely be back.
10/24/2020
Reynaodo T. VERIFIED CUSTOMER
First I will say that Ashley was good and polite. My problem is with your mechanic. I brought it in for a check engine light and was told there’s nothing wrong with it and I need to change my fuel filter in my air filter which were not done that long ago. Even so I declined the work paid the diagnostic fee and I go to change the fuel filter myself and your mechanic tightened the screws down so hard That I literally broke a bit off inside one of them. Then I tried using another one and it twisted it because it was on so tight. Those screws are only supposed to be talked to like 7 or 8 newton meters because the lid is made of aluminum and it needs to be put on properly to ensure a correct fit and your mechanic wrenched them down so hard that I’m worried about when I take it off and put it back on if it’s going to seal properly. I am completely unsatisfied.
10/24/2020
Hee Chae. VERIFIED CUSTOMER
Paul Phan is the best Rep.
He is honest and so kind.