I would like to thank norm reeves and Ivan within the service department for all their help with my vehicle. My cars door latches were defective which was covered by a recall. Ivan was very helpful, and also did me the favor of calling me an Uber. Later that day he had called and left a message stating that my car was done, he offered to leave my car with the service department so that I may have the opportunity to retrieve my vehicle after hours. I’m very appreciative of all the help I received and the excellent customer service.
10/28/2020
Alexander A. VERIFIED CUSTOMER
Great job by Jose and your team!
10/28/2020
Stanley T. VERIFIED CUSTOMER
Great service by Mark!
10/28/2020
Michael M. VERIFIED CUSTOMER
Excellent service.
10/28/2020
Charles P. VERIFIED CUSTOMER
Very satisfied with Tony and. With the work that was done Thank you
10/28/2020
Meysam K. VERIFIED CUSTOMER
Dominic is excellent
10/28/2020
Mohammed Tarik. VERIFIED CUSTOMER
Raul did a great job as usual. I really like working with him!
10/28/2020
Anthony Gene. VERIFIED CUSTOMER
Amazing service, very cooperative.
10/28/2020
Nilesh P. VERIFIED CUSTOMER
Excellent job
10/28/2020
Raymond L. VERIFIED CUSTOMER
It’s my favorite place to come get my cars serviced here at Norm Reeves Hyundai Cerritos, everyone one is wonderful
10/28/2020
David G. VERIFIED CUSTOMER
Omar was fantastic.
10/28/2020
Eyllisa S. VERIFIED CUSTOMER
Fast service
10/28/2020
Cindy S. VERIFIED CUSTOMER
She said s friendly, helpful and goes above and beyond to help the customer out.
10/28/2020
Josefina R. VERIFIED CUSTOMER
Awesome service timely done on expected finish time thank you.
10/28/2020
Sevki E. VERIFIED CUSTOMER
I am servicing my truck to your dealership because of Tony Ybarra
10/28/2020
Ursula B. VERIFIED CUSTOMER
Good customer service. Very knowledgeable in his work.
10/28/2020
George B. VERIFIED CUSTOMER
After the election I will put Norm Reeves is such a negative light that you will lose 50 customers within the next year. Power of the pen!!
Norm Reeves employees have lied to me or withheld important information from me and other customers for the last time.
A similar letter will be going out to Ford/Lincoln on November 10th!!!!!
10/28/2020
Sandra P. VERIFIED CUSTOMER
he did an amazing job, he helped me very much. he was very supportive and helped me check in very efficiently.
10/28/2020
Dave E. VERIFIED CUSTOMER
Raul has assisted me twice now with my Jetta. I find him to be extremely customer oriented and very professional.
To be honest, I usually have my mechanics work on my vehicles but Raul has changed my opinion of “dealerships”—well at least yours!