Second time car wash was not working , maybe you could hire someone to do the job instead of a machine
11/3/2020
Dana K. VERIFIED CUSTOMER
He and yes team completed the job ahead of the proposed timeline.
11/3/2020
Denise Renea. VERIFIED CUSTOMER
Joshua helped me out a lot and was very nice. He made my service appointment very easy.
11/3/2020
Carlos E. VERIFIED CUSTOMER
he was super nice and super helpful!
11/3/2020
Tom F. VERIFIED CUSTOMER
Terrel is a very professional, friendly, and knowledgeable service person. I have dealt with him each time I take my car in I ask for Terrel.
11/3/2020
William B. VERIFIED CUSTOMER
The gentleman who brought my truck around when job completed I ask “ do you need to show me how the bed cover works he said no. I think they should show you how to work these. They all work different. Thank you, Stephanie Bower
11/3/2020
Ronald M. VERIFIED CUSTOMER
I went to to get my oil changed an was told I had a 2 hour wait totally to long for a n oil change!!! I told her I was going to find somewhere else to go! She suggested I come back around 4:30 that it would be a lot quicker ? I only had to wait 45 minutes ( more better ) ????
11/3/2020
Elaine J. VERIFIED CUSTOMER
Mr. Dillon was kind, patient and very informative. He explained what was to be accomplished in the service visit, as well as what to plan for in future service.
11/3/2020
Juan V. VERIFIED CUSTOMER
He was respectful and helped with everything
11/3/2020
Rodolfo M. VERIFIED CUSTOMER
Service was good and no need to wait for a long time
11/2/2020
Scott K. VERIFIED CUSTOMER
Thanks.
11/2/2020
Iman A. VERIFIED CUSTOMER
Tire pressure light is on now. It’s never been on before. I checked the pressure it’s fine. It’s not going away. Can we fix this please??
11/2/2020
Victor R. VERIFIED CUSTOMER
The issue on my Tucson WAS NOT RESOLVED.
11/2/2020
Alina . VERIFIED CUSTOMER
Gary is wonderful! Great customer service!
11/2/2020
Elsa R. VERIFIED CUSTOMER
Raidel has been very helpful and has tried his best to help me with all the services I need for my car. Has taken his time to explain to me why certain needs to be serviced and if I have problems paying for the services he has explain the services you offer that can be helpful. He definitely makes me feel like I can trust him with my car and services that are needed. Thank you again for the great customer service.
11/2/2020
Bruce L. VERIFIED CUSTOMER
The service was skillfully completed as promised, service advisor Trinity was thorough, friendly and knowledgeable, the cost was accurate, and all staff was professional. I will return.
11/2/2020
Angela C. VERIFIED CUSTOMER
Brandon is very courteous and provide excellent service every time I visit. He was always attentive to the problems I had with the vehicle and followed up until they were resolved. He is knowledgeable and dependable.
11/2/2020
Lisa C. VERIFIED CUSTOMER
Anthony Sanchez is the absolutely the best!. Anthony is professional, courteous, informative, warm and engaging. During these unusual times, he made us feel comfortable and I will definitely recommend the West Covina store. Anthony went above and beyond and we appreciate that. I hope the management recognizes what a wonderful job he is doing.
11/2/2020
Joshua M. VERIFIED CUSTOMER
Thank you mark!
11/2/2020
Eduardo R. VERIFIED CUSTOMER
Excellent costumer relation! Straight forward. He’s an asset to Infiniti service team. Highly recommended service advisor!