The Car Group

Trinity was friendly and professional. This is the second time she helped us and gave the same pleasant experience as before. Service was done efficiently and on time.

What happened with the courtesy car wash? Regarding the car job, so far so good. Thank you.

Service visit went smoothly and painless. Thomas was nice to meet with.

The consultant was professional, informative and very helpful. I just wish the maintenance cost were more affordable.

No communication... warranty is full of it... don’t understand why is it that I have to pay 150 twice for a electrical problem... because my airbag sensor , windshield wipers are off the headlight is off the turn signal is off so now I have to pay 300 dollars because is two different components...what a scam....that’s a car dealership for you....

The service was satisfactory.

I got lost and was late for my appointment. I called and rescheduled my appointment. However, I was able to figure out where I was and drove to directly to your place. The day before I had a procedure done for skin cancer and found out I have a bone spur on my heel. I had this on my mind and I was angry with myself for getting lost. Mr. Ybarra was VERY PATIENCE and UNDERSTANDING. He told me that I didn't need to come back later, they can do it now. His respect and calm manner gave me a sense that everything is going to be alright. He set the tone for the rest of my day. Thank you very much Mr. Ybsrra.

Very good customer service

It would have been nice if we would have gotten the same price for service that we got last time. It was a really small amount.

Mark was so helpful! Thanks Mark!

Thank you Edwin Rivas is a great Advisor on the decision for my car. I will always appreciate infinity service and Edwin as my advisor for my car. Thank you

Very courteous and helpful. Follows through on what he said he was going to do.

No complaint. I was very satisfied.

Samuel T in service was very informative and answered all my concerns on my vehicle. Very good experience. Thank you great service. That is reason I buy Honda and recommend Honda to my friends.

Thomas is a great service writer.

I am extremely disappointed in the way business was carried out during my visit. I booked a simple oil change as I reached 7,500 miles on my car. Once on site, I asked to pay in advance to do the work since I was in a rush to attend several meetings. I was presented with an estimate of $180 for that service. Perplex by the cost, I asked the manager how he could justify it, the response I received did not clarify the actual work that would end up being performed on the vehicle. After I left and still in shock by the cost for this oil change, I went online and printed a coupon from your dealership which would allowed me to get the oil change service for $94+tax. Being busy at work, I asked one of my employee to pick up the car for and apply the coupon so i could get reimbursed. Unfortunately, I never got to speak to your agent but essentially I was sold a different service that I asked for and the charges were kept the same. My employee was in no position to argue and just took car. Though you provided a service that probably cost the charges I received, I never asked for it. I was simply sold something other than what I requested and was given a vague explanation for it. One could argue this is pure miscommunication, I believe your agent applied a sales tactic that brings a moral concern on my part and certainly will make me consider other options for servicing my vehicle in the future. Respectfully, Mr.Perri

Good experience. Tom was very professional.

Nathan was prompt and professional with thorough follow up during the process. He performed outstanding!

Always excellent customer service!,

Mark was wonderful. Efficient and very easy to work with!