Excellent and prompt service, job well done and courteous
12/29/2020
Adrienne S. VERIFIED CUSTOMER
Excellent timely service
12/29/2020
Molly L. VERIFIED CUSTOMER
Juan was great thank you very much for outstanding service
12/29/2020
Grace V. VERIFIED CUSTOMER
Service consultant very attentive to my vehicle maintenance. Very good public relations. Well done !
12/29/2020
Franklin V. VERIFIED CUSTOMER
You guys are great thanks for your service
12/29/2020
Irene T. VERIFIED CUSTOMER
Excellent customer service
12/29/2020
Oscar L. VERIFIED CUSTOMER
Service was super fast! **** and his team were able to diagnose and order the parts under warranty and get the job done on Christmas Eve! Thank you!
12/29/2020
Cathy K. VERIFIED CUSTOMER
Trinity, as usual, is thorough, personable, and professional.
12/29/2020
Rebecca A. VERIFIED CUSTOMER
Juan ****provided me with great customer service. He explained everything thoroughly. And made sure my waiting time was not as long as I was originally told it would be.
12/29/2020
Roger F. VERIFIED CUSTOMER
Lilia was very courteous.
Very satisfied with today’s service.
12/29/2020
William P. VERIFIED CUSTOMER
Very professional and explained everything clearly
12/29/2020
Ilya G. VERIFIED CUSTOMER
A scheduling tool that shows the progress of the service/repair and a chat option so that advisors can answer questions without making calls.
12/29/2020
Algernon B. VERIFIED CUSTOMER
Arcee is pleasant and his service was awesome!!
12/29/2020
Gregorio J. VERIFIED CUSTOMER
I usually take my truck to Caruso Ford in Long Beach for service. I decided to tryout Norm Reeves because its closer to my home and would be more convenient to rely on this location.
Whenever I take any of our personal or fleet vehicles to Caruso Ford for service or repairs, they always perform a courtesy car wash which is a big plus.
I paid 18% more at Norm Reeves for the same service that I get at Caruso
Jose Torres was great with the communication as he advised me when my truck was been service and when was ready to take home.
I think in the service industry it’s all about trust and perception and after my experience at Norm Reeves I perceive to get more value From Caruso Ford
Thanks,
12/29/2020
Patty S. VERIFIED CUSTOMER
My experience at your Honda Dealership was extraordinary!!! I was so impressed!
12/29/2020
Alonzo G. VERIFIED CUSTOMER
Yes berry satisfied
12/29/2020
Arlene G. VERIFIED CUSTOMER
Great service with explanations along the way.
I appreciated all the help I received.
12/29/2020
Jeanne L. VERIFIED CUSTOMER
Super nice offered ride especially since it was raining!thank you from your AZ customer