My experience in dealing with Rafael was fast, efficient and trouble free. Whenever I need service, Rafael will always be my first choice. He’s the only service representative that I have asked for since I bought my car.
2/4/2021
Kimberlee D. VERIFIED CUSTOMER
Cindy handled everything from top to bottom in an extremely professional manner. She displayed excellent follow through, communication and customer service. I would not hesitate to call upon Ms. Cindy Noun at Norm Reeves Lincoln Service Specialist in the future for my 2020 Lincoln Navigator’s needs.
Mrs. K.D. Duncan
La Habra Heights, California
2/4/2021
Marisela N. VERIFIED CUSTOMER
Thank you
2/4/2021
Nicholo C. VERIFIED CUSTOMER
Fast and efficient service done with the great help of Viviana Saenz.
2/4/2021
Mark L. VERIFIED CUSTOMER
Great and friendly staff. Everything was done on time
2/4/2021
Hikaru K. VERIFIED CUSTOMER
Nate is great person to work with.
2/4/2021
Jesus V. VERIFIED CUSTOMER
Thank you again
2/4/2021
Rogelio M. VERIFIED CUSTOMER
My service adviser was totally awesome. Very professional and friendly I wish I could get that kind of service everywhere I go.
2/4/2021
Arianna D. VERIFIED CUSTOMER
The whole process was easy! Everyone was nice and helpful.
2/4/2021
Roselie V. VERIFIED CUSTOMER
Edwin is always helpful and kind. He always responds in a timely manner great service
2/4/2021
Francine M. VERIFIED CUSTOMER
Really great service! Brandon was great and answered all my questions. Amazing experience.
2/4/2021
Petra P. VERIFIED CUSTOMER
Jacob wu
He was pretty helpful
I appreciate it him for he’s time
2/4/2021
Helen V. VERIFIED CUSTOMER
Thanks Benito for always being so cordial and super professional and nice. My car was done so fast, I was amazed. Thanks for the hard work and helping me out.
2/4/2021
Chris M. VERIFIED CUSTOMER
He was very helpful today thanks
2/4/2021
Sandra A. VERIFIED CUSTOMER
I called ahead to make the appointment for regular maintenance. We have a maintenance agreement and I wasn’t expecting there to be any significant charges. When I was checking in I was informed that the charges for service would be almost $500. I was taken aback. Why couldn’t someone have told me in advance what the charges would be when I made the appointment? I opted only to have the oil changed today. This is my first Honda and I am very happy with the vehicle. I have never had a maintenance expense this high for a car that was running perfectly. Why don’t you spread some of these maintenance processes out over time and not do them all at 30k miles so as not to create such sticker shock. During the pandemic these charges can be overwhelming to many people.
2/4/2021
James D. VERIFIED CUSTOMER
You did a fantastic job the service was great.
2/4/2021
Timothy N. VERIFIED CUSTOMER
Ashley was great
2/4/2021
Martin D. VERIFIED CUSTOMER
Ashley went above and beyond today. She was also very professional.
2/4/2021
Ravi N. VERIFIED CUSTOMER
Excellent service
2/3/2021
Angelica G. VERIFIED CUSTOMER
Great customer service and took care of me with accurate fast professional service. Very pleased