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Real Reviews from VERIFIED CUSTOMERS
John W. VERIFIED CUSTOMER
Benito is knowledgeable & understands my car’s needs
2/21/2021
Brittany L. VERIFIED CUSTOMER
Benito is always so very helpful and has excellent customer service.
2/21/2021
Edgar R. VERIFIED CUSTOMER
Every time I go I always get the best service from Benito.
2/21/2021
Bill H. VERIFIED CUSTOMER
Viviana is a friendly, customer oriented service writer. She follows up before & after the performed maintenance, and gets things done in a timely manner. A true ???? asset for the Norm Reeves team!
2/21/2021
John K. VERIFIED CUSTOMER
Heman Bagga does a fantastic job. He’s incredibly knowledgeable, personable, and communicative. We will request him every time. 5 STARS!!
2/20/2021
Edmund M. VERIFIED CUSTOMER
Very competent service
2/20/2021
Daryl B. VERIFIED CUSTOMER
Thank you
2/20/2021
Arthur P. VERIFIED CUSTOMER
Thanks for the service
2/20/2021
Juju P. VERIFIED CUSTOMER
Everything regarding the service was great, but the solicitation afterward was terrible. I bought my first car at Norm Reeves and several since yet when I went to buy my 2017 CRV I had a nightmare experience with your sales team and went elsewhere to purchase the car. Now I try to be loyal with service but your aggressive sales people now get all my details and start harassing me. I got an email, text and phone call from your sales guy within 2 hours after my service was completed. I asked to be put on don't solicit list. We'll see if that happens.
2/20/2021
Randee J. VERIFIED CUSTOMER
You're welcome.
2/20/2021
Dennis M. VERIFIED CUSTOMER
Arcee is the best!
2/20/2021
Maria G. VERIFIED CUSTOMER
Ivan was attentive, professional and has good follow through!
2/20/2021
Lonny T. VERIFIED CUSTOMER
I was quoted a price of around 750 and when I picked up car they tried to stick me with a 940 bill. Did not approve increase. I feel I was lied to and deceived. And someone left a banana peel on front passenger seat.
2/20/2021
William K. VERIFIED CUSTOMER
I have always worked with Terrel in the past, and my experience with him has been very good.
2/20/2021
Karen H. VERIFIED CUSTOMER
Cindy was very pleasant to work with , she keep informed with everything that was going on. She explained in detail what needed to be done and an estimate to be completed. Very nice person to work with.
2/20/2021
Feliciano R. VERIFIED CUSTOMER
yes I like the service
2/20/2021
Kevin M. VERIFIED CUSTOMER
Tony always gives 5 star service!
2/20/2021
Santos R. VERIFIED CUSTOMER
Provided great customer service! Made such a good experience since it was our first time there. Will definitely be back for services
2/20/2021
Carla M. VERIFIED CUSTOMER
Great attention and listened to my needs and concernss. Much better experience than last time. Thanks you Mark!
2/20/2021
Imelda A. VERIFIED CUSTOMER
Most of the employees were not wearing gloves and they forgot to give me the sockets for the tires and I had to get out of my car and ask for it, and when I call to make my appointment I asked what was the price for oil change and filter and rotation of tires and they told me that it was $55 and when I got there they charge me $81.97 so not happy with the price and on my receive a shows $79.95 so it doesn’t make any sense.. Not Happy !!
2/20/2021