Service was excellent, timely and Matt was very informative and on top of things.
3/5/2021
Edgardo M. VERIFIED CUSTOMER
Valentin did well.
3/5/2021
Eliseo R. VERIFIED CUSTOMER
I had a great experience with Arcee C. as my service advisor. As we talked about pros and cons for my vehicle, Arcee’s recommendations and patience convinced me that i was making the right decisions. On the day of my visit I appreciate your help and multitasking as you and your team manage the transition to a different location. As repeat customer, Thank You Cerritos Infiniti for making my visit a breeze !
3/5/2021
Stephanie R. VERIFIED CUSTOMER
Omar was excellent and had great customer service!
One item that was not his fault I highly recommend you putting signs on the opposite side of the drive through canopy to drop your car off. The GPS takes you to the back of the place and it does not clarify where to pull up.
3/5/2021
Steven B. VERIFIED CUSTOMER
I highly recommend working with Joshua Martinez from the service department Very attentive to detail and the great team work that also takes place to make sure as a customer you leave satisfied.
3/5/2021
Rachelle L. VERIFIED CUSTOMER
Juan was friendly, polite and did his best to get my service done quickly. He didn’t pressure me about additional services or try to sell me anything. He just replaced my battery and got me back on the road.
3/5/2021
Shannon C. VERIFIED CUSTOMER
Dominick has by far and away done the best job as service advisor when I’ve brought in my car for service. It’s because of his excellent customer service and trustworthiness that I keep coming back to Norm Reeves for car service.
3/5/2021
Regina L. VERIFIED CUSTOMER
She was knowledgeable and honest. I felt that I could trust her.
3/5/2021
Betsy S. VERIFIED CUSTOMER
Very professional and very thorough with the information. Thanks, Nate!
3/5/2021
Yarza W. VERIFIED CUSTOMER
Dominick was an absolute pleasure to work with as per usual. The fact that my honda at 167k miles is running as smoothly as it was when I first got it is largely in part to the great level of service and care he's provided in the past years.
3/5/2021
Katherine C. VERIFIED CUSTOMER
Nate was very accommodating abd helpful. He accurately explained to me wgat was to be done to my vehicle and made sure i was convenient. Excellent customer service experience!
3/5/2021
Ricardo G. VERIFIED CUSTOMER
Keep up the good work guys your on top!...????????
3/5/2021
Shay J. VERIFIED CUSTOMER
Yes they paid for my Enterprise rent a car. Plus the deductible.
That was over the top. I really appreciated what Hoehn Honda did for me.
Jaryd was great too. Put up with my crap.
I really appreciate this.
Thank you!
Shay B Jones
3/4/21
3/5/2021
Diane B. VERIFIED CUSTOMER
An excellent experience. Thank you.
3/5/2021
Robert C. VERIFIED CUSTOMER
Dominick was very nice and carefully explained how my car would be serviced. No complaints as it was a great experience!
3/5/2021
John B. VERIFIED CUSTOMER
Great service
3/5/2021
Kurt M. VERIFIED CUSTOMER
Omar is a fantastic person. He is very knowledgeable and made me feel like I was an important Team Honda member.
3/5/2021
Edward O. VERIFIED CUSTOMER
No comments at this time
3/5/2021
Fred C. VERIFIED CUSTOMER
Joshua was very helpful, courteous and answered all of my questions.