Benito is very good at taking care of all of my concerns. He is very nice and pleasant to work with. And you can tell he really tries to take care of the customer!
4/2/2021
Jennifer W. VERIFIED CUSTOMER
I can't even begin. I will be contacting the manager. I'm so beyond stressed out.
4/2/2021
Dustin K. VERIFIED CUSTOMER
Chris was very informative and professional. Good experience.
4/2/2021
Andrea H. VERIFIED CUSTOMER
Gave me update on the progress. It took a little longer than I expected, but I was completely satisfied with the work.
4/2/2021
Miriam F. VERIFIED CUSTOMER
Fast service
4/2/2021
Amy C. VERIFIED CUSTOMER
Nathan was extremely accommodating and very friendly. He explained to me everything in the report clearly and was able to schedule my appointment quickly.
4/2/2021
Linda B. VERIFIED CUSTOMER
He was terrific!
4/2/2021
Lorena V. VERIFIED CUSTOMER
Other dealers in the area offer complementary car wash with service. Thank you for a very nice service . Would you consider doing car wash ? It is nice feel after the a tune up. Thank you for asking for suggestions.
4/2/2021
Daisy Monserrat. VERIFIED CUSTOMER
Manny listened to my concerns about my car and what it needed. He also didn’t push for any unnecessary maintenance that my car “allegedly” needed. I appreciate not being hassled to make decisions that I do not feel comfortable making. Manny is an example to workers in the customer service field. This man took care of what I wanted taken care of.
The only problem I had was waiting for 2 hours. This however was not Manny’s fault, nor do I blame him. Again, I appreciate him and the service he provided.
4/2/2021
Virginia R. VERIFIED CUSTOMER
I was very satisfied with the service I received today. The technician was courteous and helpful.
4/2/2021
Shannon S. VERIFIED CUSTOMER
Outstanding customer service and much appreciated.
4/2/2021
Mary C. VERIFIED CUSTOMER
Thanks for excellent service.
Lift driver was waiting for me and was courteous, but he was very antivac and told me Dr Fauci caused COVID and the world’s blood supply was contaminated. Asked me if masks were necessary. Little uncomfortable conversation!
Bill - drove red Kia
4/2/2021
Marietta K. VERIFIED CUSTOMER
Jennifer was very professional and helped me with my concerbs
4/2/2021
Roberta G. VERIFIED CUSTOMER
I really appreciated the constant communication regarding the situation with my car all during the day. And I really appreciate being able to still get a ride home with Lyft even though the Honda Shuttle service has been temporarily halted due to Covid.
We’re always very impressed with the service we receive at this Honda dealer.
Thank you!
4/2/2021
Anders A. VERIFIED CUSTOMER
Julie Canales is long term Norm Reeves employee who is always pleasant and knowledgeable. I’ve been servicing my Honda vehicles there for almost 30 years and she has my trust and appreciation for most of those years.
4/2/2021
Evelyn D. VERIFIED CUSTOMER
Bryan Salas was great help!
4/2/2021
Martha S. VERIFIED CUSTOMER
Lilia was amazing. I just didn't feel great about the mechanics suggesting that I get $7,000 worth of repairs done on my vehicle when I get it serviced by my local auto shop regularly. It felt like a scam.
4/2/2021
Emily M. VERIFIED CUSTOMER
Took an hour to come to me to ask what was wrong.
4/2/2021
Consuelo L. VERIFIED CUSTOMER
Benito Torres is a excellent person, respectful and caring.
4/2/2021
Gabriel H. VERIFIED CUSTOMER
John Le went above and beyond to help me with my car, I appreciate him . You guys are lucky to have someone like him working for you. Thanks for all the help!