I brought my car in specifically to have a sensor checked because the tire light keeps coming on. I picked the car up and was told that you guys filled my tires. Not helpful, this morning the sensor is back on. It would’ve been nice if you tested to censor instead of justAssuming that I didn’t know how to fill my tires with air. My car was there for two days and the original issue that I brought it in for is still an issue
4/24/2021
Tuong V. VERIFIED CUSTOMER
The service provided by Benito was top notch and he was great in every aspect! He really accommodated me in every way to include constant communication and coordinating for me to have a loaner vehicle while my 2018 Odyssey was being worked on. I needed an oil change during the process, in which he even helped me receive the service at no charge! The concern my wife and I have is the 5 times we have had to bring our van in for the same electrical issues that affected the main features of the vehicle we bought it new for. We have been reluctant to take the van on any long road trips for the pat 2 months due to this issue. Having the van back for about 2 weeks now since the last occurrence without issues feels more reassuring, so we are hopeful your maintenance crew did address the issue. Thanks Benito for your diligence and providing great customer service!
4/24/2021
Barbara J. VERIFIED CUSTOMER
Chris was straight forward and oversaw the complete car of my vehicle. He is polite and efficient.
4/24/2021
David F. VERIFIED CUSTOMER
Rafael did a great job. He gave me an accurate estimate on when the car would be completed. He kept me informed on the progress being made, and had the car waiting when I arrived to pick it up.
4/24/2021
Jimmy A. VERIFIED CUSTOMER
Ivan was very helpful and professional, he kept me informed about everything that was that was being done to our car.
4/24/2021
Mark B. VERIFIED CUSTOMER
Ivette was outstanding.
4/24/2021
Sandra O. VERIFIED CUSTOMER
We appreciated Raymond’s superb Customer Service
The entire Team took care of fluid leak to avoid future problems
The UBER ride to and from Our home to dealer was great.
4/24/2021
Steve B. VERIFIED CUSTOMER
Deborah was excellent. I submitted my comments on your website. Thank you!
4/24/2021
Agustin Z. VERIFIED CUSTOMER
He was very professional and very helpful during the whole process! He was very transparent about the costs of the services and made sure to notify us of any problems or changes that there were after the estimated cost. We really enjoyed his service and the quality Honda gives to their clients! We will continue to come back! Thank you Mitch! Have a great day.
4/24/2021
Staci A. VERIFIED CUSTOMER
Nobody called in over a week. It’s been three year for you to finally fix my car. I’m pissed
4/24/2021
Gigi W. VERIFIED CUSTOMER
Great service updated as needed and friendly
4/24/2021
Andres A. VERIFIED CUSTOMER
Great facility, my advisor was spot on and helped with everything smoothly
4/24/2021
Steven C. VERIFIED CUSTOMER
Courteous and helpful
4/24/2021
Aniceto M. VERIFIED CUSTOMER
Julie was so professional and very accommodating to take care of my vehicle.
Job well done and keep up the good work. Thumbs up????????
4/24/2021
Adalberto V. VERIFIED CUSTOMER
Having to bring my car home and still not have definite response that it's fixed is very disappointing not only by the service technician but Honda in general I prchased a car not a headache of wondering if my a/c is going to work ,having to yake my car in for Honda to play a process of elimination for a fix that clearly is a manufacturer issue.
4/24/2021
Adolfo B. VERIFIED CUSTOMER
Good service. Very pleasant people. Professionals I their work
4/24/2021
Vijay R. VERIFIED CUSTOMER
Omar was very helpful and courteous and took care of things perfectly. Follow up and updates were timely also. Great job Omar thank you.
4/24/2021
Silvia A. VERIFIED CUSTOMER
The purpose of me making an appointment was to prevent long waiting in the lobby. My appt. Was at 3:20pm I even arrived early about half an hour. It took about two hour just to the replace my car key, not including the half an hour before my appt.
4/24/2021
Wendy H. VERIFIED CUSTOMER
Great customer service. She was very detailed, organized and friendly.