Great and fast service like always. Awesome customer service by Arcee Cabacungan
4/25/2021
Diana G. VERIFIED CUSTOMER
Benito is a pleasure to work with! Very helpful.
4/25/2021
Kody T. VERIFIED CUSTOMER
Fast and good customer service thank you John
4/25/2021
Summer S. VERIFIED CUSTOMER
Very polite and professional service. Thank you.
4/25/2021
Daniel S. VERIFIED CUSTOMER
Cerritos Infiniti never disappoints!!!!
4/25/2021
Alyssa G. VERIFIED CUSTOMER
I got my car back in worse condition then I left my car. I was in my car 2 hours after service and found a huge piece of metal dangling off the bottom of my car that was now sparking and making loud noises anytime I drove above 25 mph. I took my car back and we had a service member laugh in our face when asking for service after being told they were open til 6pm. The member was unable to fix my car at all. In fact, he had to take the metal plate off and tell me to come back. I also noticed my Honda H in front of my car is now also falling off. I tried also calling customer service and was on the line for 10 minutes before being transferred to Benitos voicemail. I am extremely unhappy with my service and am unsure how I will be able to trust my car to go back to be fixed. The treatment from the Honda team as a whole was unacceptable and I feel ashamed to have put my money towards members who were willing to treat me this way.
4/25/2021
William M. VERIFIED CUSTOMER
Recently requested if all recalls were completed at the time of my service appointment. Awaiting reply, at his convenience.
4/25/2021
Milton L. VERIFIED CUSTOMER
John secured a loaner car for us and the work was completed in a timely fashion.
4/25/2021
Claudia B. VERIFIED CUSTOMER
Love our honda's
4/25/2021
Carol C. VERIFIED CUSTOMER
Very polite and efficient.
4/25/2021
Don S. VERIFIED CUSTOMER
Very pleased with the service visit. Work was done sooner than expected. Terrel was easy to work with and kept me informed.
4/24/2021
Meri M. VERIFIED CUSTOMER
Juan kept us up to date on the development of our three cars we brought in for service. He was very friendly yet professional. We come to your dealership because of our past with Octavio at Cerritos Honda. We trust your staff to be honest with what needs to be done with our vehicles. We would love to have Juan in the future as our service technician . Thanks Juan for your excellent customer care!!!
4/24/2021
Rosa L. VERIFIED CUSTOMER
Good service
4/24/2021
Joe G. VERIFIED CUSTOMER
Jose kept me informed all the time
4/24/2021
Derek M. VERIFIED CUSTOMER
Good job Thanh thanks for everything
4/24/2021
Marvin M. VERIFIED CUSTOMER
He is excellent to work with, i look forward to dealing with him again! He moves things/schedules along the best he can, and is very prompt in responding to voicemails, questions, etc. Many thanks to him and you!
4/24/2021
Shine J. VERIFIED CUSTOMER
Jaryd was very nice and helpful. Thank you
4/24/2021
Petra G. VERIFIED CUSTOMER
Raymond was very professional and courteous. Kept me informed of the process which was great. Very appreciative.