The service I received was exceptional.
Very courteous and helpful.
Barbara C
5/12/2021
Lisa W. VERIFIED CUSTOMER
You moved. Didn’t tell me. Barely there on time. Waiting area pretty low class. Nothing like Cerritos Infiniti. Thanks I’ll find another dealer.
5/12/2021
Bob B. VERIFIED CUSTOMER
Cheyne was very professional and took very good care of us!
5/12/2021
Iljin S. VERIFIED CUSTOMER
Joseph Vargas is an excellent service advisor. Thank you very much!
5/12/2021
Lauren S. VERIFIED CUSTOMER
Always knowledgeable and friendly.
5/12/2021
Ryan C. VERIFIED CUSTOMER
Cheyenne was very helpful and made an effort to make sure that all my needs were met. Not only did he help me but when I walked in I noticed him treating the patron in front of me with the same high quality service and that a poke highly of his character.
5/12/2021
Yumaneli A. VERIFIED CUSTOMER
Good fast service
5/12/2021
Mary R. VERIFIED CUSTOMER
My minivan was in the shop for 3 weeks for an problem with my car that was Honda’s fault. It took 3 weeks for the part to come in (which is hard for me to believe it has to take 3 weeks!). But the only loaner vehicle the would give me was a CR-V. I have 4 kids under 5. That means I was unable to drive all of kids together for 3 weeks. Any time I had to go anywhere I had to hire a babysitter and leave some kids at home. We called multiple times for a bigger car but did not get one. (And to make things worse, the first CR-V ended up with a dead battery!)
5/12/2021
Calvin G. VERIFIED CUSTOMER
Rafael was extremely helpful and professional. I received an excellent level of service. He fully explained the repair and answered my questions.
5/12/2021
Ernesto A. VERIFIED CUSTOMER
Ramiro Montes went above and beyond the duties as a service advisor. He was professional, polite and explained anything that was done on my car and upcoming services that I need in the future. Mr. Montes said if I have any questions or concerns feel free to call Norm Reeves Honda and he will answer any question I might have regarding my Honda.
Thank you Mr. Montes
5/12/2021
Katherine C. VERIFIED CUSTOMER
Good service
5/12/2021
Oscar Q. VERIFIED CUSTOMER
Kept my car for over 6 hours and could not resolve the problem. The service person was polite and tried his best. It’s your repair or mechanic personnel who could not solve the problem. I am to bring it back again next Tuesday for several hours. Unsatisfactory overall.
5/12/2021
Rachel S. VERIFIED CUSTOMER
Hans was wonderful!
5/12/2021
Jackie P. VERIFIED CUSTOMER
Only thing That I was not happy with was. Nothing to do with Tim he was great. They washed my car but did a very bad job. Windows and body looked like it was in sun drying.