Really appreciated the the work done on my car, the attention to detail and prompt communication that I received @ Norm Reeves Vista. Will very likely be back for ongoing service in the future!
5/15/2021
Yesen R. VERIFIED CUSTOMER
My car was fixed earlier than planned and everyone was great!
5/14/2021
Dorianne M. VERIFIED CUSTOMER
Dominick is the best!
5/14/2021
Shannon C. VERIFIED CUSTOMER
They are always friendly and helpful and make feel good about my car being in great hands
5/14/2021
Harry S. VERIFIED CUSTOMER
Danielle did not communicate when service was completed. She relied on Robert to tell us which he did not. When we brought up a concern that our vehicle wanders at highway speeds her reply was we will do a safety inspection at 10,000 miles. I don’t believe we should wait to have the vehicle in safe operating condition.
5/14/2021
Laura C. VERIFIED CUSTOMER
Excellent service, comfortable waiting room, tv was kinda loud, but fast check up! Thank you!
5/14/2021
William P. VERIFIED CUSTOMER
She was fabulous!! Even found my keys that I thought I had lost. Give her a raise!!
5/14/2021
Angelica R. VERIFIED CUSTOMER
The wait was extremely long. After have waited an hour and a half after my scheduled appt i directed myself to the feont desk to check on the status on my vehicle. Terrel was the only person at the desk and i kindly asked if he coupd let me know how much longer. He indicated it was being worked on. After waiting another 35 min I directed myself once again to the desk and Deborah was with a customer. I finally was told my vehicle was ready. She apologized for the wait and mentioned that there had been some confusion. Confusion as ro who was going to be working on my vehicle and that that was the reason for the wait. Not once was I told what had happed or was updated. The lack of customer service I received today was horrible. A simple update on my vehicle would have went a long way.
5/14/2021
Lorraine B. VERIFIED CUSTOMER
It is such a pleasure taking my car for service the attendants are caring people and I always leave with a smile
5/14/2021
Ma T. VERIFIED CUSTOMER
Well we are a little bit frustrated about the issues of our new Honda however your team manage to help us on those issues and we are satisfied with the service.
5/14/2021
George F. VERIFIED CUSTOMER
Very courteous and professional
5/14/2021
Laura H. VERIFIED CUSTOMER
Very nice and kind person. He helped and answered all my questions.
5/14/2021
Malae L. VERIFIED CUSTOMER
Very efficient! Thank you!
5/14/2021
Jazmin J. VERIFIED CUSTOMER
Great customer service, fast and effective, very friendly and knowledgeable, professional
5/14/2021
John B. VERIFIED CUSTOMER
Good service. She is great employee
5/14/2021
Efrain D. VERIFIED CUSTOMER
Ryan laughery was amazing and extremely helpful. He answered all my questions and made sure i understood what was going on .
5/14/2021
Rebekah S. VERIFIED CUSTOMER
Pleasant experience. Thank you.
5/14/2021
Troann L. VERIFIED CUSTOMER
She was great and so kind.
5/14/2021
Kathy S. VERIFIED CUSTOMER
It took too long. I had a 10:25 appointment and didn’t get done until 12:50 for a scheduled oil change & tire rotation. I feel 2 hrs & 25 minutes is too long when I had a scheduled appointment. I have not experienced this in the past.
5/14/2021
Mary H. VERIFIED CUSTOMER
He was not fair and honest requiring what was really needed for my car. You just lost my business and loyalty!