Trinity and the mechanics did a wonderful job in rehabilitating my used Honda Fit. The cooperation and , care of details and organization was amazing. It’s something you don’t see a lot theses days. Thank You.
5/15/2021
Madhu A. VERIFIED CUSTOMER
Mitch did an excellent jib
5/15/2021
Maria B. VERIFIED CUSTOMER
I also asked about a coupon, so she kindly applied one ($35). Car maintenance is not cheap and I am retired now.
5/15/2021
Loris S. VERIFIED CUSTOMER
Jose Torres made sure my service experience was satisfying and it was completed expeditiously. He is very thorough and professional. He makes service with a smile a true statement. . I am so thankful.
5/15/2021
James P. VERIFIED CUSTOMER
Bonito is amazing
5/15/2021
Maria Genalie. VERIFIED CUSTOMER
He is a good worker.
5/15/2021
Ernst W. VERIFIED CUSTOMER
Rgr, waiting for ur survey
5/15/2021
Noelia H. VERIFIED CUSTOMER
Wait time was longer than anticipated. Associate left for lunch break and no one else assisted me in getting me my vehicle. I had to wait until her lunch break was over to get my vehicle released to me.
5/15/2021
Maria G. VERIFIED CUSTOMER
Very helpful service associate. Very satisfied!
5/15/2021
Richard D. VERIFIED CUSTOMER
Trinity takes fantastic care of us every time we come in.
5/15/2021
Martha Elizabeth. VERIFIED CUSTOMER
Mr. Manny Sanchez was very polite, and very helpful. One feels very welcoming with this satisfying customer service!
5/15/2021
Gary G. VERIFIED CUSTOMER
Svc Mgr Tom & Raul were very professional and provided excellent service in fixing the car issues I had.
5/15/2021
Jovee Rey. VERIFIED CUSTOMER
Great Service. Service advisors should have service awards that they are work hard for customer satisfaction. They are the frontliners to meet customer demands and expectations. They are the closers of every repair transactions. I highly commend them for making this dealership for winning customer hearts for the services they received. It's not about customer, it's the integrity of the advisors, and the mechanics that stood their word that their hard work making customers come back again and again to this shop, making the customer being part of their Honda family, "taking care of them as they take care of their cars also. Lastly, there should be loyalty program for customer incentive who repair their vehicles in this shop most of the time, eg free oil change, tune up, cash rewards, discount, etc.
5/15/2021
Maria R. VERIFIED CUSTOMER
Thank you Ramiro for your service! The service was quick and even though I had to return because of an issue, he quickly took care of it. Much appreciated!
5/15/2021
Imelda A. VERIFIED CUSTOMER
He kept his word and I believe he is trustworthy.
5/15/2021
Gitesh P. VERIFIED CUSTOMER
Mitchell was very quick and helpful. I was in and out and very happy with his friendly service
5/15/2021
Scarlett G. VERIFIED CUSTOMER
He was excellent and provided me with great attitude (which is really hard to find) and great service.
5/15/2021
Kristin R. VERIFIED CUSTOMER
Communication was clear and on point. Followed up when she said she would, A++
5/15/2021
John S. VERIFIED CUSTOMER
I think the inspection was thorough and Mark explained the reasons for the repairs.
5/15/2021
Pricilla A. VERIFIED CUSTOMER
Service and customer service were great as always. My only comment is that I noticed when I had finally moved up to the front of the line and was waiting in my car the vehicles who arrived after me were getting pulled for service quicker than I was. I don’t mind waiting my turn but, it was a little frustrating that I had arrived on time and had waited patiently to get to the front only for others who had arrive after me get out of their car and serviced quicker than I was.