Josh was very helpful and understanding of the situation that happened with my car due to a maintenance issue caused by the technicians when giving a oil change and tire rotation. The team handled the situation well and took care of the problem.
5/16/2021
Chang K. VERIFIED CUSTOMER
Excellent service
5/16/2021
Jair C. VERIFIED CUSTOMER
Excellent service, and top notch quality.
5/16/2021
Liliann S. VERIFIED CUSTOMER
Thank you all for the great service. I am beyond satisfied with the service my car and I received on a last minute appointment. Thank you for all your hard work.
5/16/2021
Rosie A. VERIFIED CUSTOMER
Josh was excellent
5/16/2021
Mariam G. VERIFIED CUSTOMER
It’s always a pleasure to take my car in at the West Covina location. Everyone is always professional, kind, and caring!
5/16/2021
Alfredo A. VERIFIED CUSTOMER
They left all trash inside my car also they never brought my car i have to walk to the shop to get it
5/16/2021
Deborah M. VERIFIED CUSTOMER
John is great! He explained the timing and services so I knew exactly what to expect. He is professional knowledgeable and friendly. He also has a great energetic spirit throughout the day. I appreciated all his help, thank you!
5/16/2021
Elliett M. VERIFIED CUSTOMER
Samuel Tung was very professional and delivered his customer service very well.
5/16/2021
Rosi Bel. VERIFIED CUSTOMER
He was really helpful and very nice I would definitely go back with Rick..
5/16/2021
Gary L. VERIFIED CUSTOMER
Very Satisfied with the service that was done keep up the great work
5/16/2021
John S. VERIFIED CUSTOMER
Edwin Rivas the service writer was very professional and very pleasant. He explained everything to me. I left feeling happy and very satisfied. I hope I will get him again the next time I take my car in.
5/16/2021
Maria M. VERIFIED CUSTOMER
From the get go Miguel kept me informed on the progress of my vehicle’s repair. He was kind enough to order my car rental because I had to leave my car. He’s awesome, professional and considerate!!! Because of him and your team of excellent mechanics I drive all the way from Alhambra for all of my service needs. I can actually walk to a local dealer but the drive is worth my peace of mind!!! Keep up the great work ????????????????????????????????
5/16/2021
Steven F. VERIFIED CUSTOMER
I had an issue with my Honda and the AC condenser in July 2020, it apparently was faulty and it was replaced. Fast forward to this year and I'm now having issues with no AC and I was told the evaporator is now leaking. Was told there was nothing they could do to assist in the sense this is now the 2nd issue with the Honda and to address this, it would cost me $1,900!!! I am extremely disappointed as this is a yet another manufacturer problem that I'm now having to deal with... I will be calling Honda first thing Monday morning to discuss this further and express my supreme disappointment.
5/16/2021
Steve S. VERIFIED CUSTOMER
Very professional and knowledgeable. Thank you Jacob.
5/16/2021
Mark F. VERIFIED CUSTOMER
This was an emergency situation that Manny came through on.