It’s my pleasure to say that all the Honda team
Work in a wonderful manner. Continue with your hard work.
5/19/2021
Lisa M. VERIFIED CUSTOMER
Gary provided excellent service
5/19/2021
Jessica P. VERIFIED CUSTOMER
Hans was wonderful and very thorough. I appreciate how professional he was.
5/19/2021
Amy A. VERIFIED CUSTOMER
Really helpful
5/19/2021
Janet M. VERIFIED CUSTOMER
Anthony made sure my key was made in the projected time quoted to me without extra delays.
5/19/2021
Charles G. VERIFIED CUSTOMER
Very informative.
5/19/2021
Lopez J. VERIFIED CUSTOMER
Always a pleasure dealing with Anthony!
5/19/2021
Nate M. VERIFIED CUSTOMER
excellent service center!
5/19/2021
Hengameh M. VERIFIED CUSTOMER
Great Job . Good person
5/19/2021
Roberto C. VERIFIED CUSTOMER
Despite having not being able to replicate the problem in the beginning, the service agent was attentive when returning with the issue. Communication was excellent, gave feedback and information of the process in a timely matter. Was able to give an estimated completion time and was well informed. Was willing to go on a test drive to replicate and view of the issue for a more appropriate diagnosis.
5/19/2021
Jessica S. VERIFIED CUSTOMER
Timothy was fantastic!
5/19/2021
Agni S. VERIFIED CUSTOMER
I normally am very satisfied with the service however today I had a different consultant. When I dropped off the vehicle they advised that they would call me within 2 to 2.5 hours with the diagnosis, after 3 hours went by I called & left a message for the consultant & tried calling the service department 4 times but no one answered. After 4 hours I decided to go back to the service Department to find out status on my car, it was until the consultant saw that I was upset is when he decided to check on my car. A courtesy call after 2 hours would have suffice. Getting through to the service department is nearly impossible and leaving voicemails for the consultants doesn’t do anything. Further the noise That the car keeps making did not get fixed and my service request notification is still turning on after I start my vehicle.
5/19/2021
Davina D. VERIFIED CUSTOMER
Aside from the 2 hour wait everytime when I could take it elsewhere pay less and have it faster. I have end stage cancer and arthritis everywhere, sitting or standing too long really hurts.
5/19/2021
Mark P. VERIFIED CUSTOMER
very friendly and professional people at your dealership
5/19/2021
Janet G. VERIFIED CUSTOMER
It was ok service being that I did NOTA HAVE an appointment. Steve was helpful however. I think I was over charged and I didn’t get a receipt l. I called back and finally got a rep on the line. She confirmed that he was supposed to give me a receipt and said she would have him call me. I have yet to receive a call.
5/19/2021
Gayanne S. VERIFIED CUSTOMER
To be honest, it was kind of a train wreck. The good news is the oil got changed, the tires rotated and the AC line flushed and deodorized. The challenge was that the customer service experience was very poor.
5/19/2021
Marc W. VERIFIED CUSTOMER
Mitch was friendly, professional and understanding of our problem. This was our first visit to the service department and we appreciate how well we were treated.
5/19/2021
Jayne H. VERIFIED CUSTOMER
Mark went above and beyond what was needed, especially by taking the liberty to get my car battery replaced before it could put me in an unsafe situation. Mark was extremely friendly and his treatment seemed very sincere the entire time.
5/19/2021
Nicole R. VERIFIED CUSTOMER
He was very nice and explained every step of our visit