Excellent service. You went above and beyond! Your sales staff is excellent as well. In a few months I will be purchasing another vehicle and your dealership will be my first stop!
10/13/2025
Gilbert M. VERIFIED CUSTOMER
Only work with Rafael because he is the best at what he does. Always up front and makes sure everything is taken care of the right way the first time. Further, he’s in constant communication with me
10/13/2025
Erick R. VERIFIED CUSTOMER
Great service! Trinity was very nice and helpful. 5 stars for her!
10/13/2025
Kimleng P. VERIFIED CUSTOMER
Julie Canales was great. She went ahead and submitted a claim to my extended warranty and had my ac and driver door panel fixed. She even got me a loner car bc they had to keep my car overnight. And she was friendly and professional.
10/13/2025
Osra C. VERIFIED CUSTOMER
Edwin is extremely courteous, Knowledgeable, and kind. I am always treated very well at Genesis Cerritos. TThank you Edwin for your support.
10/13/2025
Martina R. VERIFIED CUSTOMER
We appreciate the personal touch Edwin Rivas has shown us. He has kept us updated while our GV60 was being repaired. The repair was exceptional, but we to leave it at the dealership. Due to a minor hiccup with the navigation system.
10/13/2025
Kevin F. VERIFIED CUSTOMER
I’m looking forward to trading my car in for a used nautilus or Lincoln Corsair
10/13/2025
John S. VERIFIED CUSTOMER
I don’t trust my car to anyone but the top notch team you have. Thank you so much for going above and beyond
10/13/2025
Valeria S. VERIFIED CUSTOMER
Lack of communication
10/13/2025
Veronica A. VERIFIED CUSTOMER
Leo helped me with everything I needed and gave me good service. I am very grateful for all the help he gave me.
10/13/2025
Veronica A. VERIFIED CUSTOMER
I am not satisfied with the service on my truck. It still says it needs service as if nothing had been done to it, even though I paid for the service, and I didn't like how the person who helped me treated me. I hope you respond. I am worried about my truck. I have been with you for many years and this is the first time you have treated me and my truck badly.
10/13/2025
Julian S. VERIFIED CUSTOMER
Great service!
10/12/2025
Lucy G. VERIFIED CUSTOMER
I was very well taken care of by your associate. She is outstanding in caring for her customers.
10/12/2025
Adhavan C. VERIFIED CUSTOMER
Michael is the best. I am completely satisfied with the service this time. This is not about the service this time,it's about the service last time. I feel that if ac was checked for not cooling in Feb in few months it should not fail. A 3k worth of problem is not something that should come after servicing the same issue in 6 months. Again, THE SERVICE THIS TIME WAS EXCELLENT, My concern is about me having an issue for which I serviced the car in Feb an in couple of months and now I have to pay 3k for the same problem.
10/12/2025
Jose P. VERIFIED CUSTOMER
Very pleased!, from the time I parked my vehicle until Ernesto began the service experience, until done. I was updated and advised in regards to what services where needed and not pressured to have the services performed! Other dealerships around the area should visit and see how service is supposed to be conducted!
10/12/2025
Angelica P. VERIFIED CUSTOMER
Always satisfied
10/12/2025
Maria S. VERIFIED CUSTOMER
Good experience, very professional
10/12/2025
Yolanda D. VERIFIED CUSTOMER
Michael provided great customer service.
10/12/2025
Aimee M. VERIFIED CUSTOMER
Didn’t try to upsell me and was very kind and respectful!