it was a good experience the person who attended me was very kind and answered all my questions thanks for everything
6/19/2021
Jose A. VERIFIED CUSTOMER
At first I was told that just for replacing my old wheel locks with a new set was gonna be free. The day I came into get them replaced I was charged 40 dollars. Although I had bought the new set of locks
6/19/2021
Yuzhen Z. VERIFIED CUSTOMER
Very good
6/19/2021
Phyllis B. VERIFIED CUSTOMER
I would have appreciated a call or text when my car was ready.
6/19/2021
Mario R. VERIFIED CUSTOMER
Christopher provided me with excellent service. He was very attractive and provided me with updates through out the day. I will definitely continue going to Norm Reeves.
6/19/2021
Varghese K. VERIFIED CUSTOMER
Mr.Rafael treated me with good hospitality and professionalism. Thank you
6/19/2021
Romela A. VERIFIED CUSTOMER
Good service, on time delivery, detailed investigation. Keep it up Robert.
6/19/2021
Apple S. VERIFIED CUSTOMER
Hemanshu really helped me and was very informative. He totally won me over and will come back for any services I need on my car.
6/19/2021
Christy E. VERIFIED CUSTOMER
What a whirlwind with my car, but Josh was absolutely incredible. So many things occurred outside of his control and he handled the whole situation professionally, and always treated me with compassion and kindness.
6/19/2021
Sadaphone P. VERIFIED CUSTOMER
Carlos was very helpful and answered all my questions with the best of his ability. Highly satisfied.
6/19/2021
Christopher C. VERIFIED CUSTOMER
Bryan Ortiz was such a great service advisor. He was extremely helpful throughout the whole service and made the experience hassle-free. People like him is why I would recommend others to this Norm Reeves Dealership for Service!
6/19/2021
Mary . VERIFIED CUSTOMER
Anthony was very friendly, thorough and courteous - I am extremely happy with my experience
6/19/2021
Maribelle V. VERIFIED CUSTOMER
Waiting time is too long for oil change when I am the first customer. The service advisory did not even gave a progress. I have to asked twice. Furthermore the employees in the waiting room are not wearing mask especially the receptionist. All the customers are wearing mask even I who is fully vaccinated
6/19/2021
Ricardo S. VERIFIED CUSTOMER
Excellent service!
6/19/2021
Tian G. VERIFIED CUSTOMER
Thank you.
6/19/2021
Nancy G. VERIFIED CUSTOMER
Benito provided an excellent customer experience for me I appreciate the service.
6/19/2021
Deborah E. VERIFIED CUSTOMER
Ivan was the most friendly, kind,nice,& most personable young men I've ever been helped by. On a scale of 1-10, Ivan gets a 10!
6/19/2021
Randy S. VERIFIED CUSTOMER
Matthew was professional at all times and kept me informed on the times expected to finish.
6/19/2021
Terri L. VERIFIED CUSTOMER
I did have to return for the reset of the oil level
6/19/2021
Miguel P. VERIFIED CUSTOMER
Kevin was very attentive, welcoming and most importantly patient with answering all my question ls and concerns!