Bad experience from the moment I got there. Made me wait and nobody would explain why everyone kept skipping me. I had to ask 3 times, up until the 3rd time someone finally told me” well you dont have an appointment , next time make an appointment “. He finally said write down what you are here for in this paper and leave, someone will call you. Very bad service. Regardless appointment or not I am still a paying customer.
6/20/2021
Elgin C. VERIFIED CUSTOMER
Hi!
I was very pleased with the service,friendly and helpful.
Another happy costumer. Definitely will be back again.
Thank You..Juliie Canales
6/20/2021
Evelyn C. VERIFIED CUSTOMER
What started out with disappointment Joseph managed to work out a better ending. He took a negative situation and found a better solution. Thank you, Joseph Vargas!
6/20/2021
Nolan Quentin. VERIFIED CUSTOMER
Great service and very personable!
6/20/2021
Sylvia C. VERIFIED CUSTOMER
Not happy with norm reeves service
6/20/2021
Brandon F. VERIFIED CUSTOMER
Thanks Omar!
6/20/2021
Javed R. VERIFIED CUSTOMER
Great timely manner
6/20/2021
Javed R. VERIFIED CUSTOMER
Great timely manner
6/20/2021
Bret C. VERIFIED CUSTOMER
All the guys were amazing!
6/20/2021
Min C. VERIFIED CUSTOMER
Justin was very friendly and very well explained for customer to understand
6/20/2021
Sher Zaman. VERIFIED CUSTOMER
Thanks
6/20/2021
Joe R. VERIFIED CUSTOMER
Very satisfied with Rafael. So much so, that I told him he has a new customer.
6/20/2021
Marlyn C. VERIFIED CUSTOMER
Great customer service experience. Thank you Rafael, for making sure my car was serviced and done as promised.
6/20/2021
Merryl Yvonne. VERIFIED CUSTOMER
Joseph was very helpful and very patient in answering my questions. Nice personality as well!
6/20/2021
Lori L. VERIFIED CUSTOMER
Ivette was very professional and so friendly. I will only bring my car here.
6/20/2021
Monica R. VERIFIED CUSTOMER
Gracias a Juan Huezo muy amable profesional salí contenta espero regresar con el para mi siguiente cita gracias
6/20/2021
Daniel S. VERIFIED CUSTOMER
Raul was great and provided excellent service. It was a busy Saturday and I didn’t have an appointment. My car was finished way before the estimated time and everything was in order. I have serviced my vehicle with other dealerships and Norm Reeves is hands down the best experience.
6/20/2021
Evan K. VERIFIED CUSTOMER
Jennifer was an amazing service advisor. she was thorough and saved me money by preventing unnecessary work. I will be requesting her personally from here on out.