Jennifer was an amazing help. She was great at communicating with me and helped me understand everything. Jennifer was so great I will definitely be returning for future services on my vehicle.
6/21/2021
Francisco E. VERIFIED CUSTOMER
All was ok good service and good people
6/21/2021
Jaycee B. VERIFIED CUSTOMER
Very happy with the customer service that Josue provided.
6/21/2021
Benjamin C. VERIFIED CUSTOMER
Excellent
6/21/2021
Carolina Q. VERIFIED CUSTOMER
Excellent Service
:)
6/20/2021
Kym S. VERIFIED CUSTOMER
Great service/. Did not have to wait long
6/20/2021
Luu T. VERIFIED CUSTOMER
Thank you for the service
6/20/2021
Ian L. VERIFIED CUSTOMER
The service attendant was good. But no parts were available and nothing was fixed. Car still a big liability and distraction for not locking. The entertainment system hasn’t worked in months!!
6/20/2021
Leticia S. VERIFIED CUSTOMER
Juan explained what my service entailed. He reviewed coverage and what my out of pocket costs would be.
6/20/2021
Carolina . VERIFIED CUSTOMER
Great service
6/20/2021
Robert R. VERIFIED CUSTOMER
Extremely helpful and thorough.
6/20/2021
Ji Young. VERIFIED CUSTOMER
He was super attentive, communicated efficiently, and made the whole experience Pleasant!
6/20/2021
Lynette M. VERIFIED CUSTOMER
I paid $200+ for the fuel injection maintenance. The hose clamp wasn’t tightened after service causing the hose to be blown off. Good thing this didn’t happen on the highway and my husband knows a thing or two. Not to mention I called in Saturday afternoon at about 12 o’clock and was bounced around from voicemail to voicemail couldn’t get anybody on the phone, called back a third time was on hold as caller number two for seven minutes or more. I was talking to my husband about not being able to reach anybody on the phone and he mentioned Tim said he was going to be gone for the weekend I asked two people that answered the phone to speak to Tim if Tim was not in then they should’ve told me that . Customer service isn’t just a department it’s an attitude-it’s poor to say the least I have photos if you’d like to see them
6/20/2021
George C. VERIFIED CUSTOMER
Benito Torres and his team did a great job of troubleshooting the problem with my ignition switch. thank you so much as always. Benito provides a top level of service, every time. I have been servicing my 1996 Honda Accord at Norm Reeves since I bought it 25 years and 200,000 miles ago.
6/20/2021
Maria S. VERIFIED CUSTOMER
Very professional, nice guy and very helpful
Good Job
6/20/2021
Rachael S. VERIFIED CUSTOMER
Great service! Thank you
6/20/2021
Helen K. VERIFIED CUSTOMER
paid for an oil change, but it did not appear on my invoice. Only showed new wiper blades.
6/20/2021
Richard M. VERIFIED CUSTOMER
Jaime did a great job in getting my car done in a timely fashion and explaining the work that was done.
6/20/2021
Louis N. VERIFIED CUSTOMER
I am really satisfied with service .
6/20/2021
Gordon K. VERIFIED CUSTOMER
Mitch took great care of me. Explained everything clearly. Communicated progress by phone. Great service!