Tyler was very kind and friendly. He listened to what I had to say and explained what I needed to know. Walked me my car and helped reset the radio & again answered my questions about my car. Love Honda. Thank you Tyler!
7/2/2021
Mark S. VERIFIED CUSTOMER
Excellent job!
7/2/2021
Debra S. VERIFIED CUSTOMER
The workers there were so nice and I did not have to wait hardly at all to get my vehicle checked. Very happy with the service and all
7/2/2021
Fernando M. VERIFIED CUSTOMER
Tony was great. He was very helpful and kept me updated on the status of my car.
7/2/2021
Frederic P. VERIFIED CUSTOMER
It was fast accurate professional thanks ????????
7/2/2021
Jorge A. VERIFIED CUSTOMER
Took care of all my car needs
7/2/2021
Rachael C. VERIFIED CUSTOMER
Nate was very friendly and supportive. I hope to work with him again in the future.
7/2/2021
Young H. VERIFIED CUSTOMER
I went there for some electrical problems but they said there couldn't fine the problem and if the problem happen again then bring it back. and it same problem happen again right next day. I want you inspect closely about electrical problem. this is wasting my time.
7/2/2021
Dung N. VERIFIED CUSTOMER
Great service
7/2/2021
Nathaniel I. VERIFIED CUSTOMER
Jacob is really THAT GUY ! Extremely charismatic, keeps you informed on when your car will be done , keeps you update to date with any information regarding your visit to this location. I plan on coming back more and more.
7/2/2021
Walter M. VERIFIED CUSTOMER
????????????
7/2/2021
Ray R. VERIFIED CUSTOMER
Norm Reeves Honda is very immoral company
They scratched my car second time after service
They showed me the screenshot of the scratch on my passenger side hood at 9:44am Thursday (7/1/2021)
but I checked in at 8:43am same day so during this 59 min they left scratched on my hood and tried to avoid the responsibility
by showing one hour delayed screenshot
Their managers and employees are EXTREMELY hard to get a hold of over the phone
They NEVER return customers calls nor respond unless customers physically go into the office and this is very time consuming for us
VERY DISAPPOINTED
7/2/2021
Helen R. VERIFIED CUSTOMER
Polite , friendly and able to answer any of our questions. Our car was ready when the said it would be. Very pleased with service
7/2/2021
Barbara K. VERIFIED CUSTOMER
Great people!
7/2/2021
Richard V. VERIFIED CUSTOMER
Initial buying process was good but from day 1 I have had problems with my infotainment console. I wasted 3 hours last Saturday waiting for service dept to fix and all they did was a master reset. The did not fix the issue. I was told by John the manager he would look into it and would call me back on Wednesday. I have not heard back. I called and left VM yesterday and have not heard back. I was told on Monday service dept would be contacted, I have not heard back. Protection pack was not fully installed on delivery and neither was the Karr alarm package. $4000 worth of add ons and somehow the responsibility was been put on me to get those things installed.
7/2/2021
Verree D. VERIFIED CUSTOMER
Alex kept us apprised of everything and did a super job. Thank you
7/2/2021
Vicki S. VERIFIED CUSTOMER
Gary is always so helpful and knowledgeable. My cell phone wouldn’t sync to my car and he resolved the issue. Gary always able to answer my questions and get my issues resolved. Thank you Gary.
7/2/2021
Juan R. VERIFIED CUSTOMER
Very good staff, I like the kindness with which they serve you and the teamwork.
Thank You.
7/2/2021
Kevin P. VERIFIED CUSTOMER
While service was great, the waiting room leaves much to be desired. I'll probably go to another dealer which is further away for a better wait experience.