You are liars and cheats we were told different things from everyone we were told all Scheduled service and maintenance was covered with what we’re paying also with the tires but it’s not it oil change only just like when we got the piece of crap all the lights keep coming on week after week nothing is what say it is
7/23/2021
Kyle M. VERIFIED CUSTOMER
Time estimate was a bit off, but all and all, service was good*
The automated phone service needs to be addressed though, I called in with some questions while my vehicle was being serviced, and got the run around treatment.
Tim O’Neal was great, very professional, and had all the answers.
Thank you for taking care of my automotive needs.
7/23/2021
Not Provided. VERIFIED CUSTOMER
Raul Escamilla is a top professional
7/23/2021
Nehemias L. VERIFIED CUSTOMER
Rafael is awesome.
7/23/2021
Kristie G. VERIFIED CUSTOMER
Chris Gutierrez is a great advisor. Very happy with his service.
7/23/2021
Michael T. VERIFIED CUSTOMER
Yes very pleased, thank you
7/23/2021
Elizabeth L. VERIFIED CUSTOMER
Great job
7/23/2021
Jeana A. VERIFIED CUSTOMER
You all were very friendly customer service was awesome and thanks again to Ryan who helped with everything my car needed
Jeana A
7/23/2021
Brian T. VERIFIED CUSTOMER
Very professional. He tried contacting (calling, text) me multiple ways when my car was ready since I missed his call the first time. I appreciate that!
7/23/2021
Kevin D. VERIFIED CUSTOMER
Jason was very helpful and courteous.
7/23/2021
Rosa T. VERIFIED CUSTOMER
Excellent service, juan Ramirez
7/23/2021
Olivia E. VERIFIED CUSTOMER
I have received nothing but exceptional service from Norm Reeves West Covina from the time I purchased to today's service. Please whatever you do give Joseph Huynh a raise ! He is without question one of the most personable and professional leaders at your company.
Do whatever it takes to keep him !
Sincerely a loyal
for life!
Olivia E
7/23/2021
Cecilia D. VERIFIED CUSTOMER
Very nice job, fast and informative
7/23/2021
Eneida B. VERIFIED CUSTOMER
Excellent service
7/23/2021
Michael P. VERIFIED CUSTOMER
Benito is great - he really knows his stuff!
7/23/2021
Catherine B. VERIFIED CUSTOMER
Always excellent service, hate the phone system
7/23/2021
Fernando G. VERIFIED CUSTOMER
It was an inconvenience not having a loaner car available for use. Only part I didn’t like so much.. besides that customer service was great by joseph
7/23/2021
Tiare L. VERIFIED CUSTOMER
Ivette is always kind snd understanding snd helpful