Great experience working with John Le. John is a fantastic representative for Norm Reeves.
7/29/2021
Mark S. VERIFIED CUSTOMER
Brook was friendly, kept us informed of the repair status and explained what was done when completed.
7/29/2021
Barbara M. VERIFIED CUSTOMER
Wonderful helped me with all me questions, thank you
7/29/2021
Sandra H. VERIFIED CUSTOMER
Benito is awesome!!!
7/29/2021
Hugh W. VERIFIED CUSTOMER
Excellent service. Arbenz continually kept me informed as to the status of the repairs. Job well done!
7/29/2021
Martha B. VERIFIED CUSTOMER
Too long of a wait for oil change even with an appt. 2 hours.
7/29/2021
Marilyn M. VERIFIED CUSTOMER
Very informative and helpful
7/29/2021
Edilberto S. VERIFIED CUSTOMER
Thanks for the fast and good services.
7/29/2021
Peter C. VERIFIED CUSTOMER
Outstanding service from Arcee our service rep.
7/29/2021
Sara S. VERIFIED CUSTOMER
Thank you
7/29/2021
Oscar G. VERIFIED CUSTOMER
Your service was great Gary was very professional and polite
We were happy with his attention to detail we would gladly ask for him in the future he explained what service was needed with patients not trying to rush us
He is the kind of employees that are needed and for this reason most of your family drive H Hyundai’s
7/29/2021
Reed F. VERIFIED CUSTOMER
I received very good service from start to finish.
7/29/2021
Maureen R. VERIFIED CUSTOMER
Once Valentino started to help me I was very pleased with his explanations and speediness of resolving the problem Iwould give him very high grades and intend on asking for him when further service is required He was very knowledgeable and also knew the etiquette of explaining the wait and the problems
7/29/2021
Lidia Rosario. VERIFIED CUSTOMER
Too expensive!
7/29/2021
Hattie S. VERIFIED CUSTOMER
Great service and pay attention to littlest request
7/29/2021
Savannah S. VERIFIED CUSTOMER
Mike was so helpful and so sweet. Really appreciated the care and made sure everything was perfect with the car before returning it. Treated it like his own! Great communication. Mike should be valued greatly!
7/29/2021
Michael C. VERIFIED CUSTOMER
The service was excellent! Thanh was very informative and friendly.
7/29/2021
Maria Or. VERIFIED CUSTOMER
Manny is a customer centered rep. Giving him outstanding grade.
7/29/2021
Sharon T. VERIFIED CUSTOMER
I shouldn’t have had to bring my car back for service that should’ve been taken care of initially. I gave Nathan Bagnol a clear description of what I wanted done. (Unfortunately I gave him a good review before inspecting the car after it was serviced on) So having the car brought back, I explained to Mark what should’ve been done. He was helpful by taking me to the car as it was about to be serviced on & I pointed out what I wanted & he gave me approximate pricing & I said ok. I went back to the waiting room & after awhile decided to check on my car & saw it parked & ready for pickup which Mark failed to notify me. I asked Mark why I wasn’t called & he apologized & said that he needed to catch up with some paper work. I did not appreciate that as my time is very valuable & I had a meeting to go to. That is NOT acceptable! Priorities is absolutely needed here!
7/29/2021
Jonray S. VERIFIED CUSTOMER
Lilia was great! She is full of energy and gets straight to the point. My vehicle is running like new and AC is blowing cold air.