Raul is always ready to go the extra mile to assure that my Touarrg is kept in tip top shape
7/30/2021
Annette B. VERIFIED CUSTOMER
Always a pleasure working with Arci
7/30/2021
Janet D. VERIFIED CUSTOMER
Daniel was great! Job well done! Thank you ????
7/30/2021
Misun Y. VERIFIED CUSTOMER
My car have same condition before getting the service.I still hear the creaking sound.
7/30/2021
Juanita M. VERIFIED CUSTOMER
I was told the tire that I've been having trouble with, is fine, that there are no issues with the tire and that it was holding air just fine. Within minutes of getting inside my car I could see that the tire was already low. I was told that all four tires were filled to the same at 35 pounds each. When I got in my car I saw that this also was not true. Two tires are at 35, one is at 40 and the problem tire is back down to 20 pounds. I don't understand why the mechanics at Norm Reeves can't get this straight.
7/30/2021
Alan R. VERIFIED CUSTOMER
Very helpful.
7/30/2021
William W. VERIFIED CUSTOMER
Great service asusual
7/30/2021
Estuardo C. VERIFIED CUSTOMER
Like always John Yarber provide me with an amazing service. Always very professional and with a great attitude. He is the BEST!! Thank You…
7/30/2021
Frances S. VERIFIED CUSTOMER
Excellent service
7/30/2021
Lynn T. VERIFIED CUSTOMER
Hermanshu was very helpful the moment I met him at the Hyundai service lot this morning. He made sure my car’s needs were met. He explained every work in detail. Very kind, polite, and patient to listen to my questions. I will give him a five-star service. He offered me various services, but he did not give me pressure to take his offers.
P. S. : I like your new Hyundai building better, especially the coffee machine with yummy coffees. Is it possible to have some booths or workstations in the new Hyundai building where we can do work, while waiting to get our cars fixed?
7/30/2021
Luziel V. VERIFIED CUSTOMER
I’ve known Javier since I bought my car from Norm Reeves Honda Cerritos and he’s always provided excellent customer service and makes sure everything is taken care of when I get my car serviced! He’s the best!
7/30/2021
Hien C. VERIFIED CUSTOMER
Brandon is great. Good service. Happy.
7/30/2021
Xuan P. VERIFIED CUSTOMER
Thanks for your service.
7/30/2021
Aram M. VERIFIED CUSTOMER
Very good service and good customer service and fast most important.
7/30/2021
Naida S. VERIFIED CUSTOMER
Very exceptional
7/30/2021
Steve C. VERIFIED CUSTOMER
Everything was okay but service level not what Anthony or Brandon level
7/30/2021
Erika A. VERIFIED CUSTOMER
Thank you for taking such good care of our car!!
7/30/2021
Steve C. VERIFIED CUSTOMER
Brandon provided great service!
7/30/2021
Matthew S. VERIFIED CUSTOMER
Arbenz kept me apprised throughout the day, and wasn’t pushy about the other maintenance items that came up during the inspection; I never felt like he was upselling, and I definitely appreciate that.