Most excellent and efficient service I have received in this type of business. He is caring and easily understands customer service .
8/31/2021
Ngu P. VERIFIED CUSTOMER
Ivette was exceptional. She provided the services with care.
8/31/2021
Lauryn B. VERIFIED CUSTOMER
He was great! The service was the best i’ve had at a dealership, definitely coming back to Mr. Martinez!
8/31/2021
Liana W. VERIFIED CUSTOMER
It was a simple oil change ( B1 ) I was in time but they made me wait for 3 1/2 hrs !! That was just ridiculous , not Robert fault but next time I will take my car to a different place .
8/31/2021
Donald Y. VERIFIED CUSTOMER
Joseph was very helpful & gave me enough info to understand what is being done. Also he listened to what I had to say.
I was happy with the experience today & will ask for Joseph on my next visit.
Too bad about no shuttle service & no car wash. ****
Thanks.
8/31/2021
Jonathan O. VERIFIED CUSTOMER
Thank you Mr Peña. Communicated well and let me know my car was getting serviced and gave me a call when it was ready. I didn’t have to sit there and wait for hours. Came home and waited instead.
8/31/2021
Dale S. VERIFIED CUSTOMER
Good service all around!
8/31/2021
Evelyn G. VERIFIED CUSTOMER
Thanks for being quick!
8/31/2021
Soomin L. VERIFIED CUSTOMER
Cheyne was very helpful and explained thoroughly on what my car would be serviced on. Two thumbs up!
8/31/2021
Bernard V. VERIFIED CUSTOMER
Candance was amazing
8/31/2021
David R. VERIFIED CUSTOMER
Very thorough explanation of the service I was to receive. Very detail is what I like and appreciate. I am happy.
8/31/2021
Ramona R. VERIFIED CUSTOMER
Brandon is the BEST and the main reason I am going to your location, I have tried other locations closer to my home and work and I was treated so poorly and each location the service person I talked to was SO RUDE
I will continue to go your location as I am always treated with respect and kindness
8/31/2021
Donna F. VERIFIED CUSTOMER
Tony was great. He explained everything to me patiently and pleasantly,and made it a good experience.
8/31/2021
Carlos C. VERIFIED CUSTOMER
Good service
8/31/2021
Johnda R. VERIFIED CUSTOMER
Gary is extremely professional and Very efficient he notify me about updates on my vehicle while in service I really appreciate him Thanks Gary your awesome
8/31/2021
Leanna S. VERIFIED CUSTOMER
It was fine.
8/31/2021
Jamie N. VERIFIED CUSTOMER
Mark checked me in very fast and efficiently and made sure I knew when my vehicle might be ready. He was friendly and professional. Thank you all again for getting my part changed!
8/31/2021
Carol Y. VERIFIED CUSTOMER
Great service!
8/31/2021
Juan M. VERIFIED CUSTOMER
I was really content with the excellent customer service experience. I would definitely recommend Infiniti of Cerritos.
8/31/2021
Michelle H. VERIFIED CUSTOMER
My Honda Civics Air conditioner is not working ..its a 2018. I bought it brand new from Norm Reeves Honda. It has 30,000 miles. There should be no reason the air is already not working. I have been on a lot of forums in which this seems to be an issue with this year, model, and make of Honda. I took it in and they want to charge me over 1200 dollars to fix it ?