Eventhough, it took awhile to get the past needed to fix my car, the service was great and everyone was friendly.
10/1/2021
Kirsten N. VERIFIED CUSTOMER
Mitchell was beyond amazing and helpful. Will definitely be coming back to see him.
10/1/2021
Joshua I. VERIFIED CUSTOMER
Great experience with a great service rep!
10/1/2021
Alice B. VERIFIED CUSTOMER
Very professional.
10/1/2021
David R. VERIFIED CUSTOMER
Satisfy with him.
10/1/2021
Kenneth H. VERIFIED CUSTOMER
Always good service and the employees are always friendly
10/1/2021
Rick S. VERIFIED CUSTOMER
The Escape runs and feels better
10/1/2021
Erica V. VERIFIED CUSTOMER
Paul was such a great help and made me love my experience at norm Reeves Hyundai. He made sure I left that place smiling and happy.
10/1/2021
Kenneth N. VERIFIED CUSTOMER
Excellent job
10/1/2021
Callie O. VERIFIED CUSTOMER
Really appreciate the extended 10 year warranty on my car involving a air conditioning recall. Helps a lot!! My last visit was so fast and friendly. Absolutely love Honda norm reeves! Thanks a lot Christopher Silva Gutierrez!
10/1/2021
Jeff J. VERIFIED CUSTOMER
Arbenz was fantastic! I had a warranty issue and was under time constraints. I did not have an appointment and he made sure my vehicle was done in time. I have faith in the service department because of him. Great job!
10/1/2021
Ryan C. VERIFIED CUSTOMER
Francisco is very helpful and upfront with the needed repairs and costs
10/1/2021
Mary V. VERIFIED CUSTOMER
Mr. Tony Ybarra is the best advisor, appreciate very much his help. Thanks.
10/1/2021
Apolonio Z. VERIFIED CUSTOMER
I completely satisfied with your Norm Reeves Honda Irvine and Arbenz service too. Thank you so much.
10/1/2021
Helga M. VERIFIED CUSTOMER
Nathan was very helpful
10/1/2021
Erin B. VERIFIED CUSTOMER
He was super patient with me when I was juggling too many things in too short a time… a rush job to diagnose my battery, a work call in the middle of it, and hurrying to get my car ready to take my elderly father to the doctor. Really grateful for his patience and having to give me bad news about the diagnostics and cost, and was able to not charge me installation fees… I am super grateful for his support today!!!
10/1/2021
Ammar E. VERIFIED CUSTOMER
I drove 50 miles to bring the car , get inspected by the service advisor and the car have no dents and scratches at the hood, after service the car look horrible and full of big and deep scratches, wasn’t there when I came and wasn’t at the inspection paperwork, Kevin is the supervisor came and look on it and he wasn’t helpful at all and came with bi lies and stories that he can see car have these damages in the camera, I am wondering if we didn’t see it at our eyes what kind of camera you guys have ? I am not happy and I will never come at this location.
10/1/2021
Bob G. VERIFIED CUSTOMER
Found the service writer to be friendly and competent. Was very good about keeping me informed as to the progress of work on the vehicle. Will be back to the Norm Reeves Honda dealership.
10/1/2021
Mireya M. VERIFIED CUSTOMER
I was not updated in a timely manner about when my vehicle would be done or what the issues were. I spent my whole day there just to be told that it would not be done. I do appreciate that a rental was provided. Communication is key.