2015 Hyundai with 40000 miles seat cover broken , window washer pump leaking $500. All fixed.
Now the window washer front Not working now have to spend an other visit to have you fix it again
BUMMER I WAS PLANING TO TRADE IN FOR A 2021 Hyundai but not now Hank ****-****-xxxx
See you Tuesday at 10 am
10/19/2021
Bethany R. VERIFIED CUSTOMER
Every time I have been in I am treated respectfully and everyone is friendly.
10/19/2021
Steven S. VERIFIED CUSTOMER
Brook handled the situation with my car above and beyond expectations! She’s knowledgeable and very professional in her roll at Subaru. If I was her manager I would buy her lunch every day for a month ????
10/19/2021
Kim N. VERIFIED CUSTOMER
Brooke was amazing! Fantastic service and communication!
10/19/2021
Ellen B. VERIFIED CUSTOMER
Very helpful and knowledgeable
10/18/2021
Charlotte G. VERIFIED CUSTOMER
I was very upset about my car and John Silva was wonderful. He got my car checked out and new battery installed within a very short time. Thank you John!
10/18/2021
Carla H. VERIFIED CUSTOMER
I do however have a fob that doesn’t work, I’ve got a new battery in it, it still doesn’t work. Maybe sometime soon I’ll come by with it and your team can check it out. Thanks, Carla H
10/18/2021
Ruthann L. VERIFIED CUSTOMER
The team was awesome.I was treated with respect and the work to my car was explained in words I could understand. It was a good experience.
10/18/2021
Gary T. VERIFIED CUSTOMER
Thanks for a great service experience
10/18/2021
Deanna K. VERIFIED CUSTOMER
Danielle was excellent! Friendly and knowledgeable and has a great personality!! Very happy!
10/18/2021
Heather M. VERIFIED CUSTOMER
Danielle is amazing!
10/18/2021
Ronald B. VERIFIED CUSTOMER
Every time I have had Vivian help me, she has always been 100% professional and at the same time very personable as well.
Thank You
10/18/2021
Stephanie D. VERIFIED CUSTOMER
I love the service I got for my Honda Fit. The person who helped me let me know what I needed for my car to be up to date.
10/18/2021
Ingrid O. VERIFIED CUSTOMER
Tony was pleasant and helpful. The youngman who drove me to work after I dropped off my car was also very nice. Thank you.
10/18/2021
Andrea V. VERIFIED CUSTOMER
Service took 2.5 hours longer than expected. In total service took 7 hours when it was only supposed to take 3-4 hours. I don’t get maintenance services at the Honda dealership due to previous bad customer service.
10/18/2021
Hyung K. VERIFIED CUSTOMER
My recept says that service checked my battery. My car wouldn’t start and the sliding doors would not close. So when I opened the hood to get a jump start, I noticed the battery cables were loose. Pushing down on the cable made the lights go on. It was difficult to reach battery. I tightened it and the car started. Very inconvenient since this happened at night with bad visibility.
Most likely your technician was not careful so that is disappointing since I trusted Norm Reeves.
10/18/2021
Gab C. VERIFIED CUSTOMER
This service was horrible and complete waste of time. Three MAJOR issues:
1) I dropped off my car at 8:40 AM and I had to call twice to get any kind of update. I finally got an assessment and estimate at 4:30 PM (it was promised for 11:40) as my advisor was heading home.
2) I brought my car in because my sunroof would not close. I asked my service advisor to close the sunroof manually while we waited for a part and repairs, and he told me that the technician tried but could not close it. Upon picking up the car, my paperwork showed that they were able to close it TWO times. I feel that my service advisor was not truthful.
3. Finally, I paid for a multi-point inspection. When I picked up my car, there was NO inspection done. The inspection checklist was completely blank and yet there are obvious issues with my car (3rd brake light is out, steering fluid low, etc).
All in all, SO disappointed with this service and I am not sure what I paid for. I will be filing a complaint.
10/18/2021
Blanca H. VERIFIED CUSTOMER
Estoy muy satisfecha del servicio de ese lugar y ciel señor Juan Hueso
10/18/2021
Sigrid R. VERIFIED CUSTOMER
Super attentive service! And great timing!
10/18/2021
Delaine B. VERIFIED CUSTOMER
I feel that before the advisors attempt to charge you for a service they ask. The quality of the car wash was not good.