He communicated well from start to finish. Appreciated knowing what was going on with my car.
10/24/2021
Natividad N. VERIFIED CUSTOMER
Trevor Rodriguez explained to us thoroughly what repairs and replacements were needed.
The next time our cars need service, we will definitely ask for Trevor.
Thank you
10/24/2021
Wayne F. VERIFIED CUSTOMER
Viviana, explains all options well.
10/24/2021
Matthew . VERIFIED CUSTOMER
Mr. Martinez was certainly professional, courteous and knowledgeable.
10/24/2021
John N. VERIFIED CUSTOMER
Your service went beyond my expectations, I enjoyed the video check in, & the follow up calls. Thank you
10/24/2021
Jose C. VERIFIED CUSTOMER
Manny explained the service and recommendations.
10/24/2021
Cynthia O. VERIFIED CUSTOMER
Armando was really helpful when I arrived to my oil change appointment. He made sure my car was really taken care of and he made sure I wasn’t waiting too long for my oils change to be done.
10/24/2021
Aimee P. VERIFIED CUSTOMER
Richard was great! I will now bring my van to your store from now on.
10/24/2021
Adam G. VERIFIED CUSTOMER
He was great.
10/24/2021
Dominique C. VERIFIED CUSTOMER
Always happy with the excellent service I receive at Honda
10/24/2021
Eric L. VERIFIED CUSTOMER
Nathan was very helpful, extremely friendly, and took the time to explain what services were being performed on my vehicle. Irvine Honda is by far my favorite dealership. All service technicians were extremely friendly. When the technicians come to your car to check you in is by far my favorite. No other dealer offers this amazing customer service. I will be a repeat customer and I plan to spread the word of Irvine Honda's amazing service. Keep on keeping on.
10/24/2021
David J. VERIFIED CUSTOMER
Benito is the main reason I’ve been servicing both of our cars at Norm Reeves. He understands customer service, is honest and always takes great care of us. I want you to know how well he represents your organization!
10/24/2021
Thomas M. VERIFIED CUSTOMER
The service manager Joe and Samuel who work on my car were very helpful and they did a great job. Thank You !!!!
10/24/2021
Antoinette B. VERIFIED CUSTOMER
Sam was awesome! Thank you Norm Reeves for another great experience!!
10/24/2021
Manuel P. VERIFIED CUSTOMER
N/a
10/24/2021
Joan W. VERIFIED CUSTOMER
I feel like I was up charge for a service… But nothing is new with Norm Reeves Ford Lincoln. No one bothered to read my last one why would I think you read this one…
10/24/2021
Jade R. VERIFIED CUSTOMER
Great service
10/24/2021
Ruben S. VERIFIED CUSTOMER
Joseph Vargas has handled a few of my visits to the Service Department, and each time he does an excellent job. He is very attentive and patient, explaining the process every step of the way. Today was no exception. I am very satisfied with the service and would request his assistance next time around.
10/24/2021
Rodrigo Z. VERIFIED CUSTOMER
All went well except that the seat was reclined so much and the steering wheel was moved down and I’m not sure how to put it back.