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Real Reviews from VERIFIED CUSTOMERS
William H. VERIFIED CUSTOMER
I am according to the window sticker indicated the mileage and date for next schedule to make a plan for oil change. But you don’t want to service. Very disappointed!
11/10/2021
Victor Y. VERIFIED CUSTOMER
Juan ****was a great advisor. He’s such a patient person and definitely one I’d want to see if I have questions or concerns about my car. I’d give his services 100/10.
11/10/2021
William G. VERIFIED CUSTOMER
I had a 7:15 appointment - the first appointment of the day - and had to wait a half hour before I left my vehicle. The oil change, wheel alignment and maintenance on the car met my satisfaction but the wait to get it serviced was unsatisfactory. I will not wait that long in the future to leave my car. There seemed to be some confusion by your service people on who was doing what. Thanks for asking.
11/10/2021
Raul C. VERIFIED CUSTOMER
Good job guys... 5 stars
11/10/2021
Asif F. VERIFIED CUSTOMER
The best customer service
11/10/2021
Alex S. VERIFIED CUSTOMER
Tim was beyond excellent in his customer service. He was attentive and informative and made feel like my car was in good hands as well as keeping my wallet in mind. He quoted me some future service which I appreciate because the last I was there I ended paying over $1,000 which was upsetting because I wasn’t informed about the cost and manual labor till after the extra services were done. So thank you Tim.
11/10/2021
David C. VERIFIED CUSTOMER
John gave clear concise Information regarding the service quote and"followed through on all the repairs and delivered the car on time, another great experience at Norm Reeves Huntington Beach superstore. John is a helpful honda person.
11/10/2021
Theresa A. VERIFIED CUSTOMER
I want to thank Jessica for all her help. She answered all my questions. I so appreciated the customer service that I received from her. Ms. Ahlquist
11/10/2021
Richard M. VERIFIED CUSTOMER
I have been going to Norm Reeves Honda in Huntington Beach for over 12 years. Paul Conant and Benito Torres are the best. They are very professional and very willing to listen and help me with my needs. I am ???? percent satisfied. I will continue to give them my business.
11/10/2021
Jose H. VERIFIED CUSTOMER
Really Happy with the way Bryan Salas has been servicing my 2020 Civic Hatchback Sports keep it up always asks if there's any thing questions about my civic...
11/10/2021
Miriam B. VERIFIED CUSTOMER
John is extremely helpful. He treats me with lots of respect , attentiveness, genuine desire to make customer completely happy . You have a gem in your hands with John . Thank you
11/10/2021
Christopher M. VERIFIED CUSTOMER
Great service and very helpful to the clients,
11/10/2021
Alfonso J. VERIFIED CUSTOMER
They are very kind and friendly
11/10/2021
Renee H. VERIFIED CUSTOMER
I wish you did car washes again.
11/10/2021
Griselda N. VERIFIED CUSTOMER
No comments
11/10/2021
Quentin R. VERIFIED CUSTOMER
Mark was very helpful today.
11/10/2021
James M. VERIFIED CUSTOMER
Benito is the best service advisor I have had oversee servicing my Honda vehicles for the past 20+ years. Once again, he finished my work before expected and everything was great. Thank you Benito.
11/10/2021
Vitlania F. VERIFIED CUSTOMER
Thank you Rafael for being so communicative with us every step of the way You have amazing customer service!
11/10/2021
Clara A. VERIFIED CUSTOMER
Anthony was very kind and explaining things to me in a respectful manner. He also took the time to help me get the shuttle home after I told him I would be getting picked up. The shuttle service was also clean, kind and drove very safely.
11/10/2021
Hector A. VERIFIED CUSTOMER
Was kept informed in a timely manner,polite and professional.
11/10/2021