Ricardo Badillo was very considerate and made me feel well taken care of. Exceptional service and will continue to come back again and again for all my service needs.
11/17/2021
Gordon M. VERIFIED CUSTOMER
Raul was good about communicating the bad news…but diagnosis was supposed to happen Thursday afternoon. It didn’t happen until Saturday. It turns out a clamp screw was missing on a hose. I got my car back on Tuesday. It shouldn’t take five working days and $160 to replace a screw. I was told I could get an update from Tom or someone else if I wanted an update on Saturday (Raul’s day off); called Tom for an update but he said I had to talk with Raul. Repeat on Monday.
11/17/2021
Dale R. VERIFIED CUSTOMER
Great service!
11/17/2021
Israel R. VERIFIED CUSTOMER
Bryan was very helpful and understanding made my experience go from 0 to 100! :) I recommend he gets a raise!
11/17/2021
Van A. VERIFIED CUSTOMER
Timely
11/17/2021
Raymond W. VERIFIED CUSTOMER
He did great all around job with providing excellent service. He helped with my fiancé even though she had a different advisor!!!
11/17/2021
Juan Z. VERIFIED CUSTOMER
I think your team needs to be more honest with there customers. When they say that your Vehicle will be ready. When they say it is but is not two weeks later. When I was trying to call and the line is full on the voice mail. And you can't Reach anyone.
11/17/2021
Clarence C. VERIFIED CUSTOMER
Very professional
11/17/2021
Jesus M. VERIFIED CUSTOMER
They gave me the wrong key
11/17/2021
Christine F. VERIFIED CUSTOMER
Thomas was very friendly and easy to understand technical car mechanics. I appreciated his good nature.
11/17/2021
Glen W. VERIFIED CUSTOMER
Francisco was very helpful and I appreciate his help today.
11/17/2021
Mena H. VERIFIED CUSTOMER
Samuel was awesome as always! I come here specifically because of the excellent service he provides. I know my car is in good hands when I hand him my keys. Thank you Samuel!
11/17/2021
Raymond M. VERIFIED CUSTOMER
Great service
11/17/2021
Lesly E. VERIFIED CUSTOMER
Always a great experience at this location which is why I come back!
11/17/2021
Anthony N. VERIFIED CUSTOMER
Armando was awesome. Had me in and out of there quickly and with a ride to my office. My car is pretty new but I really appreciated the great service he provided and that my first service was free. Very happy with my purchase and my first service experience at Norm Reeves.
11/17/2021
Edgardo D. VERIFIED CUSTOMER
Very satisfied
11/17/2021
Stephan H. VERIFIED CUSTOMER
Excellent service from Ivette. My car was attended to as soon as I arrived. Will definitely come back for future service.
11/17/2021
Gloria B. VERIFIED CUSTOMER
Steve is very good at his job: listens, checks for everything and always available.
Julie checked me out and she was great as usual.
Absolutely no complaints, only praise.
Thank you norm reeves Honda!
11/17/2021
Ricky H. VERIFIED CUSTOMER
Service advisor Tim was very good and informative.
11/17/2021
Veronica S. VERIFIED CUSTOMER
He was awesome! His customer service was on point.