Arbenz has an exceptional costumer service taking care of my car problem. Job well done. I was very pleased.
11/23/2021
Jose D. VERIFIED CUSTOMER
Excellent service by Joshua Martinez. ????????????
11/23/2021
Grace N. VERIFIED CUSTOMER
Good service
11/23/2021
Michael A. VERIFIED CUSTOMER
She did a quick inspection of three things under the hood explaining them very thoroughly. One being checking the brake fluid level. When she removed the cap to check it’s color and level the fluid drained from the dip stick down onto the engine. She either did not notice or take notice. My engine has 13,000 miles and is very clean looking. Therefore, I did not appreciate her not taking care to use a towel to prevent dripping.
11/23/2021
Kimleng P. VERIFIED CUSTOMER
Robert Bautista was great. He was polite and professional.
11/23/2021
Anh Van. VERIFIED CUSTOMER
I am happy for the service & I will see you soon
11/23/2021
Miki B. VERIFIED CUSTOMER
He is friendly and professional.
11/23/2021
Ronnie L. VERIFIED CUSTOMER
Sam was the best back 3 years ago now Mando sales introduced me to him and Sam was great then great service I’ve been in electrical sales for 43 years and he is how you treat people to come back I’ve owned brand new s500 Mercedes in early 2000’ and he treat you like you bought a Mercedes!
11/23/2021
Francis H. VERIFIED CUSTOMER
Julie listened to what I was concerned about over and above the normal car service that I came in for. Thanks to her my concern was taken care of
Fran
11/23/2021
Alessandra F. VERIFIED CUSTOMER
he’s great! give him a raise.
11/23/2021
James S. VERIFIED CUSTOMER
Service guy was professional and friendly
11/23/2021
Rosa A. VERIFIED CUSTOMER
Many es verdad especial i so hippy
11/23/2021
Niah F. VERIFIED CUSTOMER
Tim went above and beyond! He gave follow up and courtesy calls to give me updates on my vehicle. He was very prompt and I am happy he helped me out. Very personable and I enjoyed his conversation while waiting. You can tell he enjoys his job, it shows with his customer service! Ford should be proud to have Tim as an employee! Thanks again =) -Niah F
11/23/2021
Ravi R. VERIFIED CUSTOMER
Thank you for your help
11/23/2021
Susan T. VERIFIED CUSTOMER
Timothy was wonderfully communicative and helped me understand the concerns I had with my vehicle. Thanks so much, Tim!!
11/23/2021
Irma C. VERIFIED CUSTOMER
Took 4 hours for oil change.
11/23/2021
Jocelyn Y. VERIFIED CUSTOMER
Trinity is great! Responsive and reliable
11/23/2021
Curtis K. VERIFIED CUSTOMER
Worn was completed when expected and other than some additional work which was covered under extended warranty, things went as planned.
11/23/2021
Robert M. VERIFIED CUSTOMER
I received great customer service today.
11/23/2021
Sara J. VERIFIED CUSTOMER
He was always updating me and answered all my questions regarding the procedures on the car. I am fully content with how Armando took care of me and the car. He offered a coupon on my fluids that needed changing without me asking and I think that shows that he fully cares for the customer.