The tire light was on when I turned in the car for service. When I received the car back the light was still on.
11/23/2021
Jim Y. VERIFIED CUSTOMER
John was great in handling our GPS problem. Highly recommend him!!!
11/23/2021
Alejandra G. VERIFIED CUSTOMER
Easy drop off and pick up
11/23/2021
Teara S. VERIFIED CUSTOMER
Ramiro Montes has always been so helpful every time we come we request him! He is the best! Y’all need to give him a raise! He’s customer service is A1!
11/23/2021
Vin D. VERIFIED CUSTOMER
Thank you Matthew for your excellent customer service and outstanding help. Most appreciated! Have a great Thanksgiving.
11/23/2021
Danny C. VERIFIED CUSTOMER
I have never been hounded by service guys as much as I was last week. They tried to push me into a list of services they said were due now that I know are not recommended until 100k mile mark, which is also stated in the manual. They also tried to tell me I need a to change a cabin air filter, which is nonexistent on a 2014 Raptor. Just horrible experience overall and a big disappointment after only going to this dealership/service center over the past 7 years and having nothing but pleasant experiences until now. Trying to push more than $1200 worth of unnecessary work. I felt like I was at Audi. I vowed to never buy another Audi after my experience with their service guys. Just terrible
11/23/2021
Alfredo B. VERIFIED CUSTOMER
Francisco was very friendly and kept me updated as I waited for my car to be serviced.
11/23/2021
Meagan C. VERIFIED CUSTOMER
Anthony was very prompt and professional. I appreciated being kept in the loop about my vehicle. Really customer friendly and informative.
11/23/2021
Oscar H. VERIFIED CUSTOMER
Advisor very friendly
11/23/2021
Charles O. VERIFIED CUSTOMER
He was friendly, courteous, knowledgeable. Answered all my questions.
11/23/2021
Beth T. VERIFIED CUSTOMER
I resent feeling that I have to fill out the surveys that I receive to protect the persons job. People can complain if they are not satisfied.
11/23/2021
Lindell E. VERIFIED CUSTOMER
Everyone was great I had a great experience I would refer others to norm reeves thank you Rafeal
11/23/2021
Caroljean M. VERIFIED CUSTOMER
Honda employees should wear masks
Pandemic is not over and people are still dying
11/23/2021
Gary V. VERIFIED CUSTOMER
Timely and competitively priced! Service personnel very nice! 5 star operation. Thanks for a great service visit!
11/23/2021
Diane L. VERIFIED CUSTOMER
Friendly greeting from Michael- professional- however it took over an hour for an oil change- and the car wash was terrible- we had to wash it again when we got home to get the spots off.
As we sat waiting for our vehicle- NO ONE approached us. Not a single sales person. Guess they don't need to sell any of the new vehicles.
11/23/2021
Hyohyun . VERIFIED CUSTOMER
He was very very kind, and explained well.
11/23/2021
William G. VERIFIED CUSTOMER
Samuel went out of his way to take good care if me. Thanks. Bill Greener it
11/23/2021
William G. VERIFIED CUSTOMER
Samuel went out of his way to take good care if me. Thanks. Bill Greener it
11/23/2021
Connie H. VERIFIED CUSTOMER
Everything was good & took care of what needed to be done.