Daniel was efficient, easy to work with; and very professional. He would call me every day to touch base and keep me in the loop. I’ve had my vehicle in for service numerous times and he has been the best service technician so far…hands down!
11/22/2021
Yoon M. VERIFIED CUSTOMER
She was very kind and very helpful.
11/22/2021
Matthew M. VERIFIED CUSTOMER
Cheyne did a great job.
11/22/2021
Saul B. VERIFIED CUSTOMER
Raul
is
polite,
efficient
and
knowlegable.
11/22/2021
Gonzalo P. VERIFIED CUSTOMER
very good attention good service and very friendly representative
11/22/2021
Divyansh K. VERIFIED CUSTOMER
Great and quick service
11/22/2021
Alan E. VERIFIED CUSTOMER
Quick and efficient service. Very professional and good attention.
11/22/2021
Hien T. VERIFIED CUSTOMER
Benito was very friendly and professional. He kept me informed in terms of parts available, services to be performed, and time estimates. He also gave detailed information about picking up the car after the service department was closed. I really appreciate his assistance.
11/22/2021
Darnell S. VERIFIED CUSTOMER
I felt that Cerritos Infiniti always put my mind at ease when it comes to servicing my Infiniti, and always make my visit pleasant and stress free. I can’t wait until I purchase my next Infiniti vehicle, and have it serviced at Cerritos Infiniti.
11/22/2021
Dellanira C. VERIFIED CUSTOMER
It doesn’t take 5 hrs to get an oil change . I was late to work . You also have crash my car before at the oil change center . Horrible service
11/22/2021
Nancy P. VERIFIED CUSTOMER
Setting up appointment needs to be easier.
11/21/2021
Thai P. VERIFIED CUSTOMER
Gooddd
11/21/2021
Catherine C. VERIFIED CUSTOMER
My service advisor was very accommodating, Pleasant and knowledgeable
11/21/2021
Erskine D. VERIFIED CUSTOMER
They've been keeping properly updated regarding my vehicle,thnkz
11/21/2021
Eva A. VERIFIED CUSTOMER
Raul Escamilla,
great customer service, always very friendly,
gives me the answer to all my questions,
11/21/2021
Anna H. VERIFIED CUSTOMER
He was honest with me. Upfront and very friendly. Kept me informed. He let me know what the tech suggested
11/21/2021
Christy M. VERIFIED CUSTOMER
Thank you!
11/21/2021
Robert N. VERIFIED CUSTOMER
When my car was returned to me the hood was not completely closed. Further there were paper napkins on the driver’s floorboard that had not been there.
The service rep did not have the correct price the previous service rep had told me.
I have had my car serviced at your dealership for almost three years. I have always been extremely satisfied. I travel a little farther to your location because I think your dealership is superior. This was the first time I was disappointed with the service.
Robert N