The Car Group

He was very great to work with! Glad we had someone patient and understanding helping us out with our car. - Imani

Arbenz was friendly and communicated well. Thank you.

Very nice experience ???? Your employees are very helpful.

Everything I've come by to the service area, the 3 people I've encountered were short with me and not extremely friendly. I felt very awkward. Josue was great as always. Jessica was short and rude.

No one answered phone on multiple calls---kept going back to automated recorded menu even with option 0---no operator no humun---spent almost one hour before reaching Kevin who was great and resolved my car issues.

The tech guy was very kind

Las veses q me a tocado llevar mis carros sienpre salen con otra cosa no se porque es así en ese diler

Mike is very friendly and professional.

I did not see no effort trying to help with the situation very displeased

Brandon provided a professional consultation in recommending the type of services required for my vehicle. I am impressed by his courteousness, knowledge and friendliness. His is outstanding among the other service advisors. Great job Brandon!

Our appointment was at 11:40 am on Tuesday,11/30,for new tires.The work order was to replace 2 front Continental brand tires. Your sales rep said it was out of stock but would have them on 12/2 and to return on 12/3. I asked him if I could come at the same time and if I had to make an appointment and he said it was OK to come in. We returned on 12/3 but were not on the list but showed the original workorder and drove in. We met our sales rep and he told us the tires came in and gave us a new workorder with the 12/3 date but I did not notice it had a different brand (Bridgestone) from the original tires. He did not specifically tell or ask me directly if I wanted to change to a different brand. I would have preferred to have been asked or given the option to choose the brand for replacement tires instead of just being printed on a new workorder. I also asked why our name was not on the list for an appointment at the entrance and he said our vehicle was not checked out. He explained that it was like our car never left which was a little strange to hear. I also am not sure if not having an appointment had an effect on our visit lasting for more than 3 hours or possibly it was just a busy day. I normally get excellent service with an appointment but this visit was disappointing. There could have been better communication with regards to the change in the brand of tires. Also I would think using the original brand of tires is the general rule unless a change was specifically asked for by the owner. Thanks for the opportunity to provide comments regarding my recent service.

Good guy

Everything was just fine no issues and Juan was professional and knowledgeable easy to work with.

Jessica was professional, courteous and very knowledgeable. Appreciated a job well done and to being treated fairly. Thank you.

Mark was very pleasant and called promptly when my car was ready for pickup. Nice guy to work with.

Your Service Advisor Daniel is awesome! I finally have someone I really trust and has excellent service. Thank you Daniel!!! Happy Holidays!

Great Service!!

Great service!

Julie made me feel welcome and we’ll taken care of.

Joshua was very helpful in explaining everything to me.