Always very friendly, helpful and they are the best. Never had a bad experience.
12/11/2021
Garland M. VERIFIED CUSTOMER
Samuel and team went above and beyond!!! Way more than I expected. He truly showed 110% customer service. It’s a reason I keep returning to Samuel and Norm Reeves West Covina. I wouldn’t know where to go if he’s not my service advisor.
12/11/2021
Christopher B. VERIFIED CUSTOMER
Ivette and the entire team was welcoming, prompt and extremely polite. It was an awesome experience.
12/11/2021
Miguel O. VERIFIED CUSTOMER
Great service
12/11/2021
Robert J. VERIFIED CUSTOMER
Octavio Cortes is the best Service Manager with whom I have ever worked. His straightforward manner inspires confidence in every recommendation he makes.
12/11/2021
Juan A. VERIFIED CUSTOMER
Great Service from Mr Christopher Silva Gutierrez
12/11/2021
Yim King. VERIFIED CUSTOMER
Very good service
12/11/2021
Marge P. VERIFIED CUSTOMER
**** treats me like a family member that says volumes for Honda
12/11/2021
Renz S. VERIFIED CUSTOMER
Gave the wrong inspection document, it seems like the inspection wasn’t really done. The problem was not solved, but customer still had to pay out of pocket. Advisors need to understand better the scope from customers and actually resolve the issue and not make them come back for another day.
12/11/2021
Floyd R. VERIFIED CUSTOMER
I like dealing with Brandon. He is extremely helpful, courteous, & always helpful whenever he can. I will only deal with Brandon.
12/11/2021
Allison V. VERIFIED CUSTOMER
Valentin is always gives TOP notch service!
12/11/2021
Maria S. VERIFIED CUSTOMER
Mr.ElmoOrellana excellent person very kind satisfied with my recent vehicle service 100% thank you.
12/11/2021
Dan Nhat. VERIFIED CUSTOMER
Low tire pressure and pump it. Because the valve has some problem. Right after I left, the dashboard notify the tire pressure was low. I tried to comeback to check but it already closed. Now my car left unbalancingly. I need to make another appointment to check
12/11/2021
Matthew R. VERIFIED CUSTOMER
Took a long time but happy with the service and Elmo was Great!
12/11/2021
Felipe A. VERIFIED CUSTOMER
Trevor was not there when arrived for the car called him 3 times to hear about my vehicle and call was not answered and nor was it returned.
12/11/2021
Jorge A. VERIFIED CUSTOMER
Ramiro is awesome and efficient
12/11/2021
Elliot S. VERIFIED CUSTOMER
Findings and recommendations from the inspection should have been communicated and discussed as soon as available, allowing us time to possibly have the work done during this appointment. It was sent after we were notified the car was ready for pick up.
12/11/2021
Amaly R. VERIFIED CUSTOMER
Bryan Ortiz was very Helpful with my service today
12/11/2021
Elmer R. VERIFIED CUSTOMER
Very friendly. He explain everything by detail
12/11/2021
Nancy B. VERIFIED CUSTOMER
My service experience was the best I’ve had so far, Candice was very attentive and kept me updated on the status of my vehicle, will definitely recommend my friends and family to this location.