Daniel has great customer service skills. He calls or texts you 1 or 2 times a day with updates. Updates are so nice to get. I try to use Daniel every time I go here which is often.
12/12/2021
Edna S. VERIFIED CUSTOMER
Matthew provided us the best customer service. Very Happy with our first service appointment today.
12/12/2021
Marilou P. VERIFIED CUSTOMER
She did a fantastic job explaining to me regarding my concerns and what's needed to be done to my Pilot. I'm very satisfied ???? ?
12/12/2021
Jose M. VERIFIED CUSTOMER
Give Gary a promotion
12/12/2021
Diane B. VERIFIED CUSTOMER
Juan was very professional and helpful.
12/12/2021
Magdalena T. VERIFIED CUSTOMER
I know Tony did not only the best but he went beyond. Excellent!!!!!! Thanks.
12/12/2021
Miguel F. VERIFIED CUSTOMER
Cheyney Riggs was outstanding. Very professional and knowledgeable. I live in Downey, but I'm going to start taking my car for any maintenance back to Hyundai Cerritos & will be requesting Mr Riggs personally as my service advisor/ agent.
12/12/2021
Trisha D. VERIFIED CUSTOMER
Matthew Garrett was great! Easy to talk to, very responsive to calls, answered my questions perfectly. Service was quick and easy.
12/12/2021
Lawanda M. VERIFIED CUSTOMER
Excellent Service.
12/12/2021
Rudy M. VERIFIED CUSTOMER
The service was great as usual.
Thank You!
12/12/2021
Michael Y. VERIFIED CUSTOMER
Transparency
12/12/2021
Beth S. VERIFIED CUSTOMER
Was a great experience, great service, and a pleasure.
12/12/2021
Roxanne L. VERIFIED CUSTOMER
Everyone was very helpful...
12/12/2021
John T. VERIFIED CUSTOMER
She is a very good customer service representative for your company. She is very thorough and follows up with customers
12/12/2021
Zomaira L. VERIFIED CUSTOMER
Amazing customer service!!! Thank you! Very happy customer.
12/12/2021
Ida B. VERIFIED CUSTOMER
Daniel was excellent- service was great. I give a 10 star out of 5 stars.
12/12/2021
Lis Ann. VERIFIED CUSTOMER
Francisco was able to work us in to get a key made and programmed and this was done in a timely manner. Thank you.
12/12/2021
Hildeberto G. VERIFIED CUSTOMER
Thanks you
12/12/2021
James C. VERIFIED CUSTOMER
The oil change and transmission relearn was good.
The recall repair left the car with a gasoline odor. I’d suggest letting customers know about this side effect in advance. I was requested to bring the car in with less than half a tank to avoid having gaooline fumes. My car had the low fuel light on. My expectation was a repair with no lingering issues.
I provided similar feedback to Mario’s request on the service.
The experiments scheduling , dropping off and length of service was outstanding. This level of service has been consistent at the dealership. My issue is with the expectation of the repair and after effect.