I will always be doing my service at Norm Reeve Toyota they're the best thank you for fantastic service
11/4/2025
Jorge M. VERIFIED CUSTOMER
Julie was great , took care of me like a professional, kept me updated every second and couldn’t ask for more .
11/4/2025
Carlos M. VERIFIED CUSTOMER
Buen servicio recomendación para mi próximo servicio a la transmisión y descuento de 30
11/4/2025
Armando M. VERIFIED CUSTOMER
Tang was great, explained everything.
11/4/2025
Margaret B. VERIFIED CUSTOMER
Michael was very good and very helpful.
11/4/2025
Christian S. VERIFIED CUSTOMER
Shout out to Andrew! Great customer service and always very informative.
11/4/2025
Thomas C. VERIFIED CUSTOMER
Hannah was exce
11/4/2025
Emma A. VERIFIED CUSTOMER
Thanh Sabatier gave excellent customer service. He was very knowledgeable, professional, friendly, and accommodating. He made the service experience easier.
11/4/2025
Tim F. VERIFIED CUSTOMER
Rafael has helped me tremendously in the past several times and including today. He has taken excellent care of me especially when my transmission went in the truck. I’m am beyond grateful to him and the entire family at Norm Reeves Ford for always going above and beyond. It means a lot because at 53 years old, this truck is my very first new vehicle purchase and it took a lot of hard work to make that happen.
I do not take my vehicle anywhere else because of the outstanding treatment of myself and my Truck. Thanks again!
11/4/2025
Tomas A. VERIFIED CUSTOMER
I’m very satisfied with the service
11/4/2025
Brenda I. VERIFIED CUSTOMER
Trinity always gives the best service.
11/4/2025
Scott A. VERIFIED CUSTOMER
Ariel and later John were 5+ service providers. My issue was with. Honda policy that kept me from warranteed service because the battery was a replacement. It failed within one year yet since it was not bought it was not covered. Not a customer’s fault the quality was poor
But I repeat my service experience was first rate
11/4/2025
Maria Theresa. VERIFIED CUSTOMER
Thank you. John explained everything clearly to me.
11/4/2025
Yaroslaw H. VERIFIED CUSTOMER
ROLLER COASTER RIDE !
After dropping off car Robert called “with 2 pieces of good news” that car can be fixed & under warranty so no cost to me ( WOW ) !
I then get txt from your Company asking if I’m interested in selling my car valued at $4K-$5K ? A little after I get a call from Robert with “bad news” my car will cost $4K to repair ( suspicious? )! This whole experience was unprofessional & chaotic ! I will be making formal complaint with Corporate.
11/4/2025
Valerie P. VERIFIED CUSTOMER
Thank you. Genaro Perez is always very helpful and kind.
11/4/2025
Augustine O. VERIFIED CUSTOMER
He was really Curtis and friendly and i told him what i needed it was just and oil change and they checked all the fluids and they filled up great service
11/4/2025
Johny Gerardo. VERIFIED CUSTOMER
Excellent service, very professional
11/4/2025
Barry K. VERIFIED CUSTOMER
John is a true professional… more to follow after a follow-up visit!!!
11/4/2025
Guillermo Q. VERIFIED CUSTOMER
I was pleasantly surprised with the level of customer service at the dealership. I feel like today customer service is fleeting and I’m so happy I chose the Norm Reeves team for my service and will be returning. Thanks for a great experience.