Daniel was a great rep. He kept us informed on the car in a timely manner. I always have great customer service at Cerritos Ford! I am a repeat customer.
1/13/2022
Douglas M. VERIFIED CUSTOMER
John Silva provided excellent service!! I was very satisfied.
1/13/2022
Carmen P. VERIFIED CUSTOMER
Yes, alex went above and beyond working with me
1/13/2022
Elizabeth D. VERIFIED CUSTOMER
Although you were extremely busy on Tuesday I was dealt within a reasonable amount of time. After a couple of hours it was deemed that because of a personal situation in that I could not leave my sick husband any longer John suggested a loaner car. I picked up my vehicle the next afternoon. He remembered that I had my husbands wheelchair in auto and offered to get it out for me. As a full time Florida resident and customer who purchased my auto from you and have continued to have maintenance checks I don't think I would schedule when "snowbirds" have arrived and make wait times longer!!
1/13/2022
David M. VERIFIED CUSTOMER
Michael was very helpful.
He kept me updated on the
service being performed
on my vehicle.
1/13/2022
Amy H. VERIFIED CUSTOMER
Friendly, helpful service personnel. Quick service, thanks.
1/13/2022
Darryl D. VERIFIED CUSTOMER
Prompt, courteous, assume new drivers side airbag will function properly if needed.
1/13/2022
Eugene Z. VERIFIED CUSTOMER
Michael and Dalton are the best, they really helped me with servicing my Golf R, great job! I loved the service and recommendations.
Thank you,
Eugene
1/13/2022
Andre S. VERIFIED CUSTOMER
THANK YOU!
1/13/2022
Adrian M. VERIFIED CUSTOMER
Service timely. Updates on current status of car was also appreciated.
1/12/2022
Johnny W. VERIFIED CUSTOMER
Edwin was great. Professional & Friendly
1/12/2022
Vickie L. VERIFIED CUSTOMER
Quick and efficient service from everybody
1/12/2022
Francisco C. VERIFIED CUSTOMER
Kudos to Benito Torres he conduct himself professionally and Delivered great service.
Thanks
Frank Cobo
1/12/2022
Daniel R. VERIFIED CUSTOMER
Candice gave me the best customer service!
1/12/2022
Whitney H. VERIFIED CUSTOMER
Haven’t received a call back after leaving a message about my care plan.
1/12/2022
Pete F. VERIFIED CUSTOMER
Great experience and Tony Lagos was friendly,knowledgeable and professional.
1/12/2022
Joyce C. VERIFIED CUSTOMER
Nate was wonderful! The service tech I was originally working with was out and Nate jumped right in. He took time the understand the issue and quickly suggested next steps. He was communicative and transparent. He is definitely a hard worker and since I own a Honda I would definitely go back and ask for him again. Thank you, Nate!
1/12/2022
Kay S. VERIFIED CUSTOMER
Tony was very helpful, patient and attentive. This is my first time getting service at Norm Reeves Honda, Huntington Beach location and he treated me like a long time customer. He took his time to explain everything and answered all my questions which made me feel comfortable and built my trust to come back again. Thanks Tony and team for your excellent service.