Javier has been my go to serviceman for over 10 years. He’s the best! Javier always takes time to help and to explain any car questions or issues that arise. I hope Javier received a good salary raise for 2022! Mr. Javier is loyal and understanding, I give him 5 stars.
1/26/2022
Christina B. VERIFIED CUSTOMER
Q Holt is always great to work with.
1/26/2022
Troy G. VERIFIED CUSTOMER
Thanks for the amazing service. Javier is the best!
1/26/2022
Ralph J. VERIFIED CUSTOMER
He coordinated my service needs and made sure i understood the conditions that were identified during the multipoint inspection. I have my trust in the service department that has kept my Pilot in great condition ovee the years of service. Thank you Mr. Bardillo and Omar the technician.
1/26/2022
Michael C. VERIFIED CUSTOMER
I arrived without an appointment and John was able to help me while I waited in there lounge. Great service. Thanks M.J.Chester.
1/26/2022
Tammy N. VERIFIED CUSTOMER
Viviana was very helpful with scheduling my car service to avoid long wait times.
1/26/2022
Nicole C. VERIFIED CUSTOMER
Everything was great. Thank you!
1/26/2022
David H. VERIFIED CUSTOMER
Very professional service.
1/26/2022
Crystal L. VERIFIED CUSTOMER
Great advisor!
1/26/2022
Gregory Arthur. VERIFIED CUSTOMER
Wish Service could test automatic breaking feature
Have ask that it be tested on every service...
Has never been tested
Seems Honda doesn’t know how to test safety equipment
1/26/2022
Jackee N. VERIFIED CUSTOMER
Mr. Smith was not there at 8 am when dropping off my car. Another lady checked me in. When picking up my car Mr. Tyler told me my car was in the car lane….problem is it was blocked in and I had to come back in to ask them to move the car in front of me to get out. Not real organized. It took hour and a half to get oil change and tires rotated. Everyone was nice.
1/26/2022
Anastoshia S. VERIFIED CUSTOMER
The customer service received from Michael Ghiris was awesome!! Thanks again.
1/26/2022
David M. VERIFIED CUSTOMER
Michael, as always, was very helpful.
However, I’m somewhat disappointed
that VW USA doesn’t have a way to diagnose
the problem that my Atlas has, which is a jerking motion
while accelerating.
I’m not looking forward to my 1500 mile return trip to
Massachusetts.
1/26/2022
Ricardo L. VERIFIED CUSTOMER
They were supposed to check the tire pressure on my tires that where
overinflated they didn’t do that
They were also supposed to detail my car to get rid of some scratches they never did that either
1/26/2022
James K. VERIFIED CUSTOMER
Very courteous
1/26/2022
Spencer S. VERIFIED CUSTOMER
The actual repair job that the service department did is a great job and they did it fast.. My issue was with My service representative. Is buried I could have gone to any Honda dealership in the area and I chose to come to you guys and give you a chance. When I got there I asked the service representative how much it would cost to have my tires rotated while I was while I was there. She said 2499 plus tax text. When it was time for me to check out I saw that the dealership's snuck in it hes the dealership'snuck in a $2 miscellaneous charge. I realize these are hard times and everyone is hurting but I'm a man of principalities.. I wasn't very happy about the $2 charge especially when I had already had given you my business for a bigger job. On top of that there was no communication apparently I missed an appointment that was supposed to be for me on Monday morning but no they morning but no one ever contacted me from Honda or from Mike's auto body class. I had to take off time to do this today Tuesday from work. So I was inconvenienced and I know $2 isn't much but that's Not much but I'm not a fan of how dealerships try to sneak in charges
1/26/2022
Not Provided. VERIFIED CUSTOMER
Very professional customer service excellent work thank you
1/26/2022
Edward S. VERIFIED CUSTOMER
Tyler was very knowledgeable & explained a few things about our Odyssey that we weren’t aware of. He also explained what our warranties covered & advised us when to expect our next maintenance checkup. He was friendly but very professional. Nice to do business with.
1/26/2022
Cynthia M. VERIFIED CUSTOMER
Out of all the times I’ve gone which have been several because all my maintenance is with the dealer this one time and probably one other I’ve had a great customer service with the person at the desk. Benito was by far the best very welcoming and nice. I forgot to use a coupon that is online and would love that maybe you guys would give it automatically at the front but that’s the only thing I can say I would change from this visit!