I left with my radio not working because it was unprogrammed. Now I have to back to get that fixed, it’s this rain the last thing I want is to be making unnecessary drives. Also, I know my vehicle is old and will need more repairs. I love the online request but I wish I was explained a little more what each request mean.
11/18/2025
John C. VERIFIED CUSTOMER
Always good service with Trinity
11/18/2025
Mitchell B. VERIFIED CUSTOMER
I came in for a recall that included a safety software update and yet im still having the same issue that i had before my appointment. Im not able to successfully look for software updates and make the appropriate updates
11/18/2025
Richard O. VERIFIED CUSTOMER
no further comments at this time, thank you!
11/18/2025
Rodolfo P. VERIFIED CUSTOMER
Ms Guzman is always friendly and helpful.
11/18/2025
Mario E. VERIFIED CUSTOMER
Muy buen servicio se los agradezco mucho gracias
11/18/2025
Martha H. VERIFIED CUSTOMER
Trevor was friendly and helpful. Our car was ready within the hour quoted.
11/18/2025
Darren G. VERIFIED CUSTOMER
Hannah and Mike were outstanding today. I really appreciate the service I received. You have a loyal customer now! Thank you! Darren
11/18/2025
Alper A. VERIFIED CUSTOMER
Hi, I just wanted to say how much I appreciate Clayton’s help today. I actually choose this Honda service center because of him. He’s always professional, patient, and honest, and he genuinely cares about his customers. Clayton is a great asset to your team, and I really value the service he provides.
11/18/2025
Heather /. VERIFIED CUSTOMER
Edward took great care of us! We really appreciate all his help!
11/18/2025
Scott B. VERIFIED CUSTOMER
Alex provided superior customer experience and was very professional thorough in covering all the details of my appointment
Friendly and engaging personality
11/18/2025
Dirik D. VERIFIED CUSTOMER
Moe Jaber is very experienced and knowledgeable. He understood exactly what the issue and how to diagnose it.
11/18/2025
Roger O. VERIFIED CUSTOMER
Thanks!
11/18/2025
Kitae N. VERIFIED CUSTOMER
David was professional, patient, and helpful. He clearly explained what my car needs, never made me feel rushed, and followed up to make sure everything was taken care of properly. It really gave me confidence that my vehicle is in good hands.
I truly appreciate David's excellent customer service and care. Thank you for having someone like David on your team—it's the reason I keep coming back to this dealership.
11/18/2025
Virginia J. VERIFIED CUSTOMER
My service was quick and complete , the car drives so much h better after basic service . Communication was also great . Everyone. I encountered was polite and kind