Simona was great. It would be a nice touch to do a quick vacuum of the vehicle interior as part of the service. Many places do this as a standard courtesy as part of the service.
11/25/2025
Joe K. VERIFIED CUSTOMER
Thank you
11/25/2025
Jose C. VERIFIED CUSTOMER
Viviana was amazing! I felt very welcome and felt like a VIP. I would comeback just foe the level of service the service advisors give.
11/25/2025
Piero Y. VERIFIED CUSTOMER
The issue that my car is was not fully addressed. I was given a myriad of options, but the car didn’t just suddenly have all these issues. It started vibrating on acceleration and that was the issue that should have been primarily addressed.
11/25/2025
Randy V. VERIFIED CUSTOMER
Edward was very helpful and clear concerning the maintenance needed.
11/25/2025
Victor C. VERIFIED CUSTOMER
Good service this time. Other time bad time factors. With appointment waited to long.may e some people get better service without appointment.
11/25/2025
Mokarram H. VERIFIED CUSTOMER
As always you guys are doing an excellent job.
11/25/2025
Elizabeth C. VERIFIED CUSTOMER
Everyone is helpful and kind, answer any questions I might have about my car and the service required. I have always been satisfied with your service.
Thank you again,
Elizabeth C
11/25/2025
Sharon V. VERIFIED CUSTOMER
Gary went above and beyond my expectations and my car was done sooner than expected.
11/25/2025
Beatrice H. VERIFIED CUSTOMER
Great experience, Many was very helpful and polite
11/25/2025
Maria . VERIFIED CUSTOMER
Customer service over the phone and in person was phenomenal. I felt very pleased
11/25/2025
Tennel C. VERIFIED CUSTOMER
Yes thankful for my service out within a hour and half
11/25/2025
Anthony L. VERIFIED CUSTOMER
Great job
11/25/2025
Julian D. VERIFIED CUSTOMER
Tony Lagos. A very helpful man. Very courteous and good customer service. Also I appreciate him being patient with me as well.
11/25/2025
June W. VERIFIED CUSTOMER
Great customer service! The service was done very quickly.
11/25/2025
Laura H. VERIFIED CUSTOMER
The Agent Mr Edward was great. Thanks you so much
11/25/2025
Sherin A. VERIFIED CUSTOMER
The Certitos Honda sales n Service team are always courteous, and provide you the estimated length if the service call. Bravo Cerritos Honda
Sherin A
11/25/2025
Stephen E. VERIFIED CUSTOMER
Great communication. Pleasant and efficient service writer. Prompt shuttle service. Car was done earlier than estimated. Thank you!
11/25/2025
Rashad R. VERIFIED CUSTOMER
Rudolph was awesome and deserves a raise, promotion being president whatever that man wants he should get! He was professional, personable and great with time, definitely will continue to come back for service work
11/25/2025
Ashley L. VERIFIED CUSTOMER
Whoever worked on my car did not properly install the seal on the sriver window and there is so much moisture on the windshield that it is dripping onto the dashboard. You will be fixing this