First time there. Very impressed with all personal. How fast my Rav 4 was serviced! Thank you
11/26/2025
Thomas P. VERIFIED CUSTOMER
Great service good people
11/26/2025
Luis Eduardo. VERIFIED CUSTOMER
Everything was fast thanks for Robert gonzalez
11/26/2025
Ezequiel M. VERIFIED CUSTOMER
Very pleased with everything and Ramiro always
Treats me like family, good job !
11/26/2025
Alejandro V. VERIFIED CUSTOMER
George is very helpful
11/26/2025
Leticia P. VERIFIED CUSTOMER
It took over 3 hours for a simple oil change
11/25/2025
James G. VERIFIED CUSTOMER
I have no answer for when the car is or will be ready. No one answers text or calls. Never had this experience before at till can’t I
11/25/2025
Freddie A. VERIFIED CUSTOMER
Oscar Ortega was exemplary . . Thank You Mr. Ortega for all your help.
11/25/2025
Krittima A. VERIFIED CUSTOMER
Benitos provided great service.
11/25/2025
Rene V. VERIFIED CUSTOMER
Always happy to have an advisor like Alejandra she goes above and beyond for customers great employee to have working for you
11/25/2025
Mark G. VERIFIED CUSTOMER
Service advisor was rude and I thought even hateful. Service manager even told me if the dealership was far maybe I should take my car to a closer dealership. There is even more that I am not happy about.
11/25/2025
Blanca V. VERIFIED CUSTOMER
Javier took care of me in a safe and quick manner. This is the reason why I prefer Honda cerritos. Ive been coming to this dealership for more than 13 years. Thanks a lot
11/25/2025
Tim W. VERIFIED CUSTOMER
Service and staff were top notch. Couldn’t be happier with the experience.
11/25/2025
Maria M. VERIFIED CUSTOMER
Everything is very fine.
100% satisfied.
11/25/2025
Eduardo A. VERIFIED CUSTOMER
Valerie was very helpful in keeping me up to date and letting me know what was going on with my car. I’ll definitely be going back to her!
11/25/2025
Terry K. VERIFIED CUSTOMER
First timer here and service was spot on. Eduardo was a great help.
11/25/2025
Andrea C. VERIFIED CUSTOMER
High praises for their service department and Benito Torres. Always thorough and informative.
11/25/2025
Jordan V. VERIFIED CUSTOMER
The service I experienced at Norm Reeves Honda Superstore in West Covina was a great one. The customer service there was very welcoming and I appreciate the help I received.
11/25/2025
Jeanne F. VERIFIED CUSTOMER
Not ready when promised no later than 3-4. No answer on the phone. Sent right to message center. I don’t drive at
night. But John in service arranged
To deliver it to me at 6:45 pm. I was happy abt the delivery but I might look for an independent shop to service my vehicle.